Building mental health: Tools and resources for managers, heads and deans
What Can Managers and Supervisors do to Support Faculty and Staff Wellbeing during COVID-19?
Many of us are adjusting to remote work, uncertainty, and disruptions to our personal lives. As we navigate these unprecedented times, it is important to consider ways to support mental health and resilience.
Here are tips for coping and supporting your teams:
Keep checking-in and encourage communication
Stay in contact with employees, be open and transparent. During remote work, team collaboration and communication can become disconnected if it is not supported. Provide a variety of opportunities for employees to stay connected, and share concerns and questions through communication channels. Use virtual meeting options like Skype for Business for regular check-ins.
The AIR Model leadership tool for checking-in
Recognize the impact of isolation
Working remotely and physical distancing can lead to isolation and loneliness. Pay attention to significant changes in a team member’s personality or work, as it may be a sign that they are struggling.
Care for yourself and encourage others to do the same
Stay informed by accessing a few reliable sources of evidence-based information but limit media consumption. Be active. Calm your mind. Take your lunch break. Practice self-care strategies and encourage your team to do the same.
Access, share and leverage resources to enhance workplace mental health
Support workplace mental health by sharing key resources and services available to support individual and team mental health and resilience.
Access free Mental Health and Crisis Response Training for Essential Workers from the Mental Health Commission of Canada.
Acknowledge that work will be impacted
It takes time to adjust to a new way of working and being. Certain aspects of work may slow down while others may speed up, priorities may shift,
and people might be experiencing additional caregiving responsibilities. Remember that everyone is experiencing this together and can support one another.
Reassure your team as best as you can. Remind them that everyone is experiencing this together. Encourage them to support one another.
Free online leadership course – Navigating Extraordinary Times (Athabasca U)
Reminder: Stay up to date with UBC HR’s COVID FAQ’s for Managers and Supervisors.
Stay up-to-date with the latest information and updates on COVID-19 and UBC’s response. Visit https://covid19.ubc.ca/ for useful FAQs and resources for UBC faculty, staff and students.
Mental health education and information
As a supervisor, you play an important role in creating a positive and healthy work environment for your staff.
The resources listed below are from both UBC and external organizations, and they address some of the most common questions managers have about:
- Mental health education and information, including counselling and on-campus resources for staff and faculty
- Mental health issues in the workplace, including where to find coaching support
- Tips on creating a healthy work environment
We encourage you to contact us directly if you are seeking specific training to help you address mental health issues with your staff or faculty. Remember: You do not need to be an expert to help someone in need.
- Access mental health training for your staff and faculty
- Stay informed and up to date through the Healthy UBC Newsletter
- Counselling services for UBC staff and faculty
- Counselling services for student staff
- Responding to a staff or faculty member who is in distress
Mental health issues in the workplace
- Coaching support for having difficult conversations or managing emotions in the workplace
- Support for mental-health-related issues within your department:
- Advice on how to deal with difficult workplace situations
- Supporting employee success when mental health is a factor
Creating a healthy work environment
- Support for creating a healthy workplace and building positive mental health
- UBC’s bullying and harassment protocol
- Promoting a respectful work environment
- Empowering staff and faculty to feel physically safe at work
External resources are not produced by UBC and UBC is not responsible for their content. External links are intended to educate and inform but not to replace UBC policies or procedures.
- Building mental health: Tools and resources for managers, heads and deans
- Building mental health: Tools and resources for staff and faculty
- Building mental health: Tools and resources for HR professionals
- Mindfulness & Meditation
- Not Myself Today
- Search Inside Yourself training program
- Mental health training programs and on-demand workshops
- Helping staff and faculty in distress
Phone: 1-800-661-7334 or 1-800-361-6212
Active Plan Group Number: 025205
Member ID: your 7-digit UBC employee ID number
Retirement & Survivor Benefits Plan Group Number: 020605
Member ID: your 7-digit UBC employee ID number
Call the Morneau Shepell Care Access Centre at 1-800-387-4765 to chat with a counsellor.