Claims & Forms
This section describes how to:
- make a claim for your Extended Health and Dental expenses,
- coordinate your claim if you are also covered under a second benefit plan, and
- find all the Forms you need to complete to:
- enrol for benefits,
- enrol for payroll,
- make a claim, and
- make changes to your benefit coverage.
If you have questions about filing your claim, call Sun Life at 1-800-361-6212 or submit a secure message via mysunlife.ca. For faster service, have your Access ID and password handy.
If you have general questions about your benefit coverage, contact UBC Benefits.
Extended Health/Dental number
Active Benefits: 025205
Retiree Benefits (RSB): 020605
Member ID: your 7-digit UBC employee ID number
Visit the Sun Life Member Website or call Sun Life at 1-800-661-7334 or 1-800-361-6212.
Call the Shepell Care Access Centre at 1-800-387-4765 to chat with a counsellor.
Questions about dental or extended coverage?
If you have any questions about your UBC Dental/Extended Health benefits or need help filing a claim, please contact UBC Benefits. For specific details on what the plan covers, the status of submitted claims or information about preauthorizations, call Sun Life at 1-800-361-6212 or submit a secure message via mysunlife.ca. You will need your Access ID and password to log in.
How do I submit a claim?
Please visit Claims for detailed instructions on how to submit a claim.