The Essentials

The essentials to get you started
Are you excited to start your professional journey at UBC? Before you begin, there are some practical matters to take care of.

Policies & Procedures

Part of your introduction to UBC is learning about our polices and procedures, to help you better understand the work environment, teams and culture at UBC. Take a look at the following topics:

Top questions to ask in your first week

About my role
  1. What advice would you give me to help succeed in this role?
  2. Do you have any tips on how I can start on the right footing?
About your team
  1. What is the team's working style?
  2. What is the best way for us to keep in contact?
About our department
  1. Tell me about the highlights and challenges of working for our department.
  2. How can I best contribute to the success of our department?
  3. How can I be sure to keep learning in my role?

Mandatory Safety Training

As new faculty or staff at UBC, you need to complete some mandatory training, which is mainly focused on safety. If you have any questions, please reach out to your supervisor.

Getting set up


You will need to sign up for your UBCcard, which serves as your campus ID, your library card, and access card to certain buildings.

Learn more

Campus-Wide Login (CWL)

You can sign up for your campus-wide login (CWL) once you receive an email from UBC IT.

Learn more

Virtual Private Network (VPN)

Set up your virtual private network (VPN) to access the UBC network from home, including self-service to check your paycheque.

Learn more

Campus Maps

Make sure you can find your way on your first days by checking out maps of UBC.

Learn more


Your pay from UBC will be deposited directly into your bank on the 15th and the last day of each month (for hourly employees, pay is on the 8th and 23rd of the month). Participation in direct deposit is a condition of employment.

The payroll direct deposit form and the TD1 (Tax) form are part of your benefits sign-on. If you have not completed that step for some reason (e.g. waiting to consult with HR or a partner), you can access these forms directly here and submit them to Payroll as soon as possible to ensure your pay is on time.

  • Payroll cheques will only be produced when direct deposit information is missing, and will be posted to the employee’s home address. It is essential to have your correct home address on record.

Your pay statement will be available through the Faculty & Staff Self-Serve portal.


The UBC Benefits Sign-On page provides step-by-step instructions for completing the various forms to get you set up on benefits.

This step will take approximately 30 – 40 minutes to complete and you need to have access to a printer.

Before starting, make sure you have your BC Personal Health Care Number and the benefits code contained in your offer letter.


Your First Week