Programs & Services A-Z
- 0-930-Day Online Mindfulness ChallengeBack to topInteractive online training program to teach the core skills of mindfulness and how to incorporate mindfulness into the workplace.
- aAdministrative ExecutiveAdministrative Executives hold senior administrative roles – such as vice president or associate vice president of non-academic units – at UBC.Academic ExecutiveAcademic Executives hold senior academic roles – such as president, provost, vice president and associate vice president – at UBC.Accidents at WorkIf you are injured at work, you must report the accident within 24 hours to both your supervisor and electronically through the UBC Centralized Accident/Incident Reporting System.AcupunctureBack to topA holistic treatment that involves pricking the skin with needles, often used to alleviate pain and to treat various physical, mental, and emotional health conditions. This is a paramedical service covered as part of the UBC extended health plan.
- bBasic Life InsuranceAt UBC, Basic Group Life Insurance is mandatory for eligible employees.BC Services CardThe new BC Services Card replaces the BC CareCard, and is secure government-issued identification that eligible British Columbians can use to access provincially funded health services under the Medical Services Plan (MSP).BCGEU OkanaganThe BCGEU Okanagan employee group includes Teaching Assistants, Technician/Research Assistants, administrative support, library assistants, and other clerical staff at the Okanagan campus.BCGEU ChildcareThe BCGEU Childcare employee group includes child care staff at the Vancouver campus.Breastfeeding on CampusLearn about breastfeeding on campus including listings and maps of designated breastfeeding-friendly spaces, semi-private, and private spaces at UBC.Benefits FYIBack to topBenefits FYI is our quarterly benefits newsletter for UBC staff and faculty who are enrolled in one of our benefits plans.
- cCoordinating BenefitsIf you are covered under another Extended Health and Dental benefits plan in addition to the UBC plan (for example, through your spouse’s plan), you can submit expenses under both plans to maximize your reimbursement.Common LawIf you are married or are in a common-law relationship, you may want to add your spouse or partner to your benefit coverage. This means that your spouse or partner will be able to receive coverage for many benefits offered through UBC, including health benefits.CUPE 2278The CUPE 2278 employee group includes teaching assistants and English language instructors at the Vancouver campus. Benefits coverage by UBC is available only to ELI staff; teaching assistants are covered by the AMS/GSS Student Health Plan.CUPE 2950The CUPE 2950 employee group includes clerical, secretarial, clinical and library support staff at the Vancouver campus.CUPE 116The CUPE 116 employee group includes staff in areas of trades, custodial, food services, housing and hospitality, and research assistants at the Vancouver campus.ChiropractorsBack to topThis non-invasive, hands-on health care discipline focuses on the musculoskeletal system and re-alignment of joints in the body. It is paramedical service covered as part of the UBC extended health plan.
- dDivorceIf your marriage or common law relationship ends, you may need to make some changes to your benefit coverage. You may also want to connect with a counsellor, free of charge, through UBC’s Employee and Family Assistance Program.DeductibleA deductible is the amount that you pay for medical services, that is not reimbursed by the benefits provider. The deductible you pay depends on your employee group and on the benefit being accessed.DependentsYour dependents may be eligible for some benefits through your UBC Benefit Plans. Who qualifies as your dependent depends on the benefit offered.Dental PreauthorizationA dental preauthorization is a request from your dentist to Sun Life, in advance of the dental proceedure, to make sure that Sun Life will pay for some of the proceedure, and you will not be out of pocket for the entire amount.Disability Benefit PlanBack to topA long-term disability benefit plan for staff. If you are on medical leave and unable to work for more than a four or six-month period (depending on your employee group) due to illness or injury, you may qualify for long-term disability.
- eExtraordinary Expense FundThe Extraordinary Expense Fund (EEF) Policy (UBC Policy #86) was established by the University to help protect researchers with grant- and contract-funded staff and faculty, Postdoctoral Fellows (PDFs) with employee status and Postdoctoral Fellow award recipients who either receive their earnings through UBC or who receive funding directly from a source external to UBC, by providing a fund for extraordinary expenses not otherwise covered.Employee GroupsThe benefits packages you are eligible for depends on your UBC employee group.Employment Insurance (EI)In Canada, Employment Insurance provides temporary benefits for employees when you cannot work. You may need to access EI if you are off work sick for a period of time, or while you are on maternity/parental leave.Executive AdministrativeThe Executive Administrative employee group includes administrative support staff in executive offices, Human Resources, and other locations at the Vancouver and Okanagan campuses.EventsHealthy UBC Events and Workshops are free ongoing university-wide educational opportunities focusing on promoting positive mental health and overall physical wellbeing for staff, faculty, and departments.Employee & Family Assistance ProgramThe Employee and Family Assistance Program (EFAP) is a confidential and voluntary counselling support service that provides you and your family with the help you need to resolve a wide range of personal, work, health or life issues.EFAPBack to topUBC's employee assistance program is known as the Employee & Family Assistance Program (EFAP)
- fFair PharmacareFair PharmaCare is the BC Government's plan that aligns prescription drugs deductibles with family income. Under the provisions of the UBC's Extended Health Benefit, the prescription drug plan coordinates coverage with the Fair PharmaCare Plan.Farm WorkersThe Farm Workers employee group includes staff who perform farm-related duties in the Dairy and Education Research Centre in Agassiz.FacultyUBC’s faculty are responsible for teaching, scholarship and research. Faculty appointments at UBC include Professors and Associate Professors, Instructors, Sessional Lecturers, Librarians, and Program Directors.FitnessEducational information, programs, and events supporting physical activity and fitness.Fitness DiscountsBack to topA wide range of health, fitness, and family discounts for both on and off campus businesses available for staff and faculty.
- gBack to top
- hHealth FairThe Travelling Health Fair is an annual free mobile health clinic for UBC staff and faculty. It offers one-on-one health assessments and consultations every February.Healthy Workplaces Initiatives FundA start-up fund available for UBC departments and units to support sustainable and grassroots activities that promote health and wellbeing in the workplace.Health Spending AccountMembers of CUPE 2950, IUOE 882 and Management & Professional employee groups can access a yearly credit for medical expenses not covered by Extended Health or Dental.Health ContactsWeekly email to UBC Health Contacts with up-to-date information on free events and workshops, tips to stay healthy and well, on-and off-campus discounts, and more.Healthy UBC NewsletterBack to topThe Healthy UBC Newsletter comes out monthly for those who are interested in health and wellbeing topics at UBC.
- iIUOE 882The IUOE 882 employee group includes maintenance and operating engineers at the Vancouver campus.Income Replacement PlanBack to topA long-term disability benefit plan for faculty. If you are on medical leave and unable to work for more than a six-month period due to illness or injury, you may qualify for long-term disability.
- jBack to top
- lLife Insurance ConversionYou can convert your UBC group life insurance coverage to an individual policy when you leave UBC. You can also convert any reduction in life insurance coverage (for example, working past normal retirement) to an individual policy.Lifetime MaximumA lifetime maximum refers to the total maximum amount a benefits provider will pay out for an individual in their lifetime. For active employees, the Sun Life lifetime maximum is $1-million; for RSB members, the lifetime maximum depends on your enrolled plan.Long-Term DisabilityBack to topFor faculty, the long-term disability plan is called the Income Replacement Plan (IRP). For staff, the plan is called the Disability Benefit Plan (DBP).
- mMarriageIf you are married or are in a common-law relationship, you may want to add your spouse or partner to your benefit coverage. This means that your spouse or partner will be able to receive coverage for many benefits offered through UBC, including health benefits.Management & ProfessionalThe Management & Professional employee group represents management and professional staff at the Vancouver and Okanagan campuses.MeditationDiscover benefits of meditation, meditation meeting groups on campus, along with meditation and mindfulness programs at UBC.MindfulnessExplore UBC offerings for opportunities to learn mindfulness and practice meditation.Mental HealthBack to topLearn about mental health and wellbeing initiatives, explore tools and resources to support colleagues and your own mental health, resiliency, and coping skills.
- nNormal Retirement DateYour normal retirement date depends on your employee group. If you are a member of the Academic Executive or Faculty, your normal retirement date is June 30 or December 31 following (or on) the date you turn 65. For Staff, your normal retirement date is the last day of the month you turn 65.Non-Union Technicians & Research AssistantsThe Non-Union Technicians & Research Assistants employee group includes technician/research assistants at the Vancouver campus who are not covered by any union certification.NutritionBack to topInformation and resources to support nutritional health including healthy eating tips and the Healthy UBC Recipe Series.
- oOccupational HealthLearn more about the vaccinations and services to help UBC employees manage potential risks in the workplace.Office ErgonomicsBack to topTake part in our do-it-yourself Office Ergonomics checklist.
- pParamedical Practitioner – QualificationsThe cost of paramedical services will only be covered if the paramedical practitioner meets specific qualifications/designations for their profession and they are licensed/registered with an appropriate regulatory body or society where the service is received (in Canada or the United States only). For example, in British Columbia, you will only be reimbursed for the cost of the services provided by a Naturopath with an N.D. (Doctor of Naturopathic Medicine) designation and who is licensed/registered with the College of Naturopathic Physicians of British Columbia.Paramedical Services – Reasonable & Customary ChargeMedical services providers and suppliers charge a range of fees for certain services, including paramedical services. Sun Life will determine “reasonable and customary” charges as the basis for reimbursing your paramedical claims, which are also subject to the reimbursement level and maximum amounts specified under the Extended Health Plan. If your practitioner charges more than this, you are responsible for this additional cost.Pick Your Peak Stair ChallengeBack to topThe annual Pick Your Peak Stair Challenge event is a fun and inclusive way to encourage staff and faculty to take the stairs.
- qQPR Suicide Prevention TrainingBack to topQPR Training is an international recognized suicide prevention program designed to help you question, persuade, and refer. QPR Training is available for staff, faculty, and students to help prevent suicide.
- rRecipesThe Healthy UBC Recipe Series offers a collection of inspiring, nutritious, and delicious recipes.Return to WorkBack to topThis program offers employees the support they need to keep working or return to work while managing a medical impairment or disability.
- sSupplementary Employment BenefitFor eligible employees, the Supplemental Employment Benefits (SEB) Program pays the difference between the Employment Insurance (EI) maternity and/or parental benefit and 75% or 95% of your salary for a specified period of time.SeparationIf your marriage or common law relationship ends, you may need to make some changes to your benefit coverage. You may also want to connect with a counsellor, free of charge, through UBC’s Employee and Family Assistance Program.Sports DayStaff & Faculty Sports Day is an annual event for all to enjoy fun teamwork activities in celebration of the end of the school year.Stair ChallengeThe annual Pick Your Peak Stair Challenge event is a fun and inclusive way to encourage staff and faculty to take the stairs.Special LeaveBCGEU Okanagan members are entitled to three days of paid leave in a calendar year for certain circumstances.Suicide Prevention TrainingQPR Training is an international recognized suicide prevention program designed to help you question, persuade, and refer. QPR Training is available for staff, faculty, and students to help prevent suicide.ShepellShepell is UBC's provider for the Employee & Family Assistance ProgramSun LifeBack to topSun Life is UBC's benefits provider for extended health, dental, and life insurance.
- tBack to top
- vVirtual Health FairExplore various health screenings, tools and resources to help you assess your current health status and make improvements towards a healthier self.ViewpointsViewpoints is our semi-annual newsletter for members of the Retirement and Survivor Benefits (RSB) Plan.VaccinationsBack to topIf you need vaccinations specifically related to the work that you do, our Occupational & Preventive Health Unit provides services and programs to help UBC employees manage potential risks in the workplace.
- wWalking ProgramsLearn about the many walking activities and programs happening at UBC.Wellbeing InitiativeWellbeing at UBC is a strategic vision and involves students, staff, faculty, senior administration, partners, and communities working together to promote wellbeing across the university. Learn about the emerging focus areas to create happier, healthier, and more sustainable communities at UBC.WorkSafeBCBack to topIf you are injured at work, you may also need to seek medical attention or file a claim with WorkSafeBC.
Extended Health/Dental number
Active Benefits: 025205
Retiree Benefits (RSB): 020605
Member ID: your 7-digit UBC employee ID number
Visit the Sun Life Member Website or call Sun Life at 1-800-661-7334 or 1-800-361-6212.
Call the Shepell Care Access Centre at 1-800-387-4765 to chat with a counsellor.