Elder Care Resources
Compassionate Care and General Leaves
Click here for full details.
Counselling Services and Elder Care Support
EFAP also offers an extensive suite of services to support you, from providing wellbeing coaching or advising on family issues to offering legal support. These Work/Life consultations are conducted over the telephone and are designed to help you make the decisions that are best for you.
You can access WorkLife support services here.
Vancouver Coastal Health – Vancouver, Richmond, North and West Vancouver and along the Sea-to-Sky Highway, Sunshine Coast and BC’s Central Coast.
Visit their Caregiver Support Program.
Fraser Health – Burnaby, Port Moody, Surrey, White Rock, New Westminster, Coquitlam, Port Coquitlam, Delta, Langley, Abbotsford, Pitt Meadows, Maple Ridge, Mission, Chilliwack, Agassiz and Hope.
Visit their Caregiver Support page.
Interior Health – Kelowna, Kamloops, Cranbrook, Trail, Penticton and Vernon, as well as a multitude of more rural and remote communities.
Visit their Caregiver Support pages.
Vancouver Island – Kelowna, Kamloops, Cranbrook, Trail, Penticton and Vernon, as well as a multitude of more rural and remote communities.
Northern Health – Northeast, Northern Interior and Northwest regions of British Columbia.
Government Benefits and Resources
BC Palliative Care Benefits Program: Coverage for medication, supplies and equipment related to end of life care.
Employment Insurance Compassionate Care Benefits: Employment Insurance (EI) benefits for people off work caring for a sick family member.
BC Ministry of Health Home and Community Care: Subsidized home and community care services.
Ministry of Health for Seniors: Information for seniors, family members and caregivers.
Help Lines and Referral Services
Healthlink BC: 8-1-1
Senior Advocacy Line: 1-866-437-1940
A Place For Mom: Free service for connecting seniors and their families to retirement homes.
Community Organizations and Support Groups
- Resources for Mental Wellbeing
- Stress Coach Connects – Online Stress Management Program
- Addiction Support Services
- Elder Care Resources
Extended Health/Dental number
Active Benefits: 025205
Retiree Benefits (RSB): 020605
Member ID: your 7-digit UBC employee ID number
Visit the Sun Life Member Website or call Sun Life at 1-800-661-7334 or 1-800-361-6212.
Call the Shepell Care Access Centre at 1-800-387-4765 to chat with a counsellor.