Reminders

Submit Your Extended Health Claims

Any extended health medical claims incurred in 2018 must be received by Sun Life by Dec. 31, 2019.

There are 3 ways to submit your claims to Sun Life:

  1. Online: mysunlife.ca
  2. Mobile app: sunlife.ca/mobile
  3. Mail a paper form by:
    • Downloading an RSB Extended Health Claim Form or contacting Julia Carandang at julia.carandang@ubc.ca or 604-822-4580 to have a form sent to you.
    • Attaching the relevant original receipts. Keep copies for your records.
    • Mailing your completed claim forms and original receipts to:

Sun Life
PO Box 2010 Stn Waterloo
Waterloo, ON N2J 0A6

2019 Tax Receipts

Every year, tax receipts are issued to retirees who pay their own extended health and/or dental premiums. The tax receipts will be mailed to you by Feb. 29, 2020.

Please contact Julia Carandang only if you do not receive the letter by Mar. 16, 2020.

Medical Services Plan Updates

The Medical Services Plan (MSP) is the provincial government program that covers medically-required services provided by physicians and supplementary healthcare practitioners, laboratory services and diagnostic procedures.

Please note the following MSP updates:

  • Effective Jan. 1, 2019, there will be no MSP premium rate changes. (Note: No MSP premiums are charged for dependent children. To be considered as a dependent child, they must be under the age of 19, or between the ages of 19-25 attending school full time.)
  • Beginning Jan. 1, 2019, employers such as UBC will pay an Employer’s Health Tax (EHT) to allow for full elimination of MSP premiums. BC Residents will still be required to pay MSP premiums for the 2019 calendar year.
  • Beginning Jan. 1, 2020, all BC residents will no longer be required to pay monthly MSP premiums. Employers will continue to pay the Employer’s Health Tax (EHT).
MSP Rates Monthly Premiums Effective Jan. 1, 2019
One Adult $37.50
Two Adults $75.00

 

2018 Reminders

Submit Your Extended Health Claims

Any extended health medical claims incurred in 2017 must be received by Sun Life by Dec. 31, 2018.

To submit your claim online:

To mail a paper claim form:

  1. Fill out a paper claim form by:
  1. Attach the relevant original receipts. Keep copies for your records.
  2. Mail your completed claim forms and original receipts to:

Sun Life
PO Box 2010 Stn Waterloo
Waterloo, ON N2J 0A6

2018 Tax Receipts

Every year, tax receipts are issued to retirees who pay their own extended health and/or dental premiums. The tax receipts will be mailed to you by Feb. 28, 2019.

Please contact Julia Carandang only if you do not receive the letter by Mar. 15, 2019.

Allianz Out-of-Country Claim Form

If you are enrolled in the Extended Health Plan and require emergency medical care while travelling outside BC, you or someone with you must call Allianz Global Assistance before receiving medical care. As Sun Life’s travel benefits provider, Allianz will guarantee or advance payment for eligible medical care. You can contact Allianz in the following ways:

  • In Canada & the US: 1-800-511-4610
  • All Other Countries: 1-519-514-0351
  • Documents Fax Line: 1-519-514-0374

Note: All invasive or investigative procedures (such as surgery, angiogram, MRIs) must be pre-approved by Allianz, except in extreme circumstances.

Submitting claims for emergency medical expenses:

If you are submitting an emergency medi­cal claim (i.e. for services and supplies while in hospital, or for outpatient and physician’s services incurred outside of BC or Canada), Allianz will coordinate payment of your claim with the Medical Services Plan, the UBC plan and any other plans you have coverage with.

For more details, including payor information and the option to purchase additional travel coverage to protect your lifetime maximum, please visit the RSB website or refer to your Policy Booklet.

How to submit a claim:

  1. Within 30 days of your return home, complete the Allianz Emergency Medical Expense Claim Form.
  2. Attach original receipts and make a copy of the entire claim for your records.
  3. Mail your claim form to the appropriate address indicated on the form.

Submitting claims for non-emergency medical expenses:

How to submit a claim:

  1. To ensure you are properly reimbursed, keep all receipts and always obtain a fully itemized bill for any hospital treatment.
  2. Complete an Extended Health Claim Form within 30 days of your return home and submit it to Sun Life. In section 3, indicate your claim is for out-of-Canada expenses.
  3. Attach original receipts and make a copy of the entire claim for your records.
  4. Mail your claim form to the appropriate address indicated on the form.

Submitting claims for non-emergency dental expenses outside of BC/Canada:

To submit a non-emergency dental claim:

  1. Complete a Dental Claim Form and submit it to Sun Life when you return home.

To submit a dental claim as a result of an accident:

  1. Complete an Allianz Emergency Medical Expense Claim Form within 30 days of your return home.
  2. Attach original receipts and make a copy of the entire claim for your records.
  3. Send the documents to the address listed on the form.