Probationary Interview Process
UBC benefits are available for Staff Finders employees who have completed their probation period. Please note that you become eligible for benefits on the first day* of the month following the end of your 66 worked day probationary period. e.g, if your 66th worked day falls March 2-31, you become eligible for benefits as of April 1, meaning that the effective start date of your benefits is April 1 (but you still need to apply to be able to use them). Please contact us if you would like further explanation.
*As dictated by benefit carriers – enrolments must be the first of the month and terminations the end of the month.
Once you have completed your probationary period, the Staff Finders Placement Coordinator, Lizzy Duguay, will contact you to make arrangements for a Probationary Interview. If you have a direct phone line, please email it to Lizzy Duguay.
Probationary interviews are usually 15-20 minutes long and are held in Staff Finders office. During the interview, we will give and receive feedback and discuss any future plans you might have.
Staff Finders will pay for half an hour of your time for the interview. Please ensure you deduct this half hour from your daily hours worked and record it in Table D of your timesheet under miscellaneous.
Please note: before we contact you to schedule a meeting, we need to collect quality control forms from your assignments. We ask for your patience while we gather all this information.
Once you have completed your probationary period, you can apply for benefits through UBC. You do not need to wait for a probationary interview to apply for benefits. Please note that you will not be automatically enrolled in benefits; you will need to apply.
You will need to fill out two applications: one for the Medical Service Plan (MSP) and one for extended health and dental coverage with Sunlife. You can find these forms at the bottom of this page.
Submit your signed applications by fax to the Staff Finders’ office at 604.822.6800. Please allow us enough time to process your applications – usually it can take 2-4 weeks. In the meantime, If you need to go to the dentist or need medication, you are eligible to be reimbursed for them as of the effective date. Please keep your receipts and make a claim as soon as you receive your Sun Life card.
It may take time for your MSP enrolment to be switched to the UBC group account. It is your responsibility to communicate with MSP if you receive an invoice from them for your personal account.
Our standard procedure in processing benefits is to enroll our employees on the first of the month following the date that the forms are submitted to us.
MSP – Medical Services Plan
The Medical Services Plan (MSP) is the provincial government’s medical insurance plan. All residents of BC must enrol in MSP – by law, MSP is mandatory for all eligible residents and their dependents.
Sun Life – Extended Health & Dental Plan
The Extended Health Care plan cover you for reasonable and customary charges arising from physician-recommended and medically necessary services and supplies.
The Dental Care plan provide reimbursement based on the Dental Association Fee Guide for a wide range of dental services, from your regular check-ups to major procedures such as root canals and crowns. These procedures may be provided by a licensed Dentist, Denturist, Dental Hygienist and Anaesthetist.
Employee & Family Assistance Program
The Employee and Family Assistance Program (EFAP) provides confidential, self-referred counseling or other assistance to you or your family members. This is a compulsory benefit for all UBC employees – the premium cost to you is approximately $1.20 per month.
You are also entitled to medical appointment and sick leave accumulations as outlined in your union contract.
Benefits Restrictions – Working Less Than 35 Hours Per Week
Please contact Staff Finders to discuss benefits if you decide to reduce your hours to less than 35 hours per week.
See Forms for downloadable benefits enrolment and change forms.
If you still have questions about Staff Finders benefits, please contact Lucy Hovan.