Heads Up: The Respectful Environment Initiative is launching an education and training program for faculty and staff that will introduce them to skills for communicating when the stakes are high, opinions vary and emotions run strong. The intention of the training is to support those in conflict to engage in conversation and address their issues before they escalate. If your faculty and staff aren’t speaking up, then they are very likely acting out. And when conflict escalates, it will come to you.
Reach Out, Respond, Resolve
“Administrative Heads of Units… are expected to act promptly to determine whether personal harassment has occurred or is ongoing, and if so, to address the conduct and its damaging effects.”
-From UBC’s Respectful Environment Statement
What would you do if… Workplace scenarios of conflict
Know when a problem requires a formal process.
Start a conversation by reaching out to the UBC specialists who can advise you.
Speaking up and speaking out – respectfully – is the responsibility of every fully participating member of the UBC community. Are you ready for those conversations? If you find yourself in the thick of it, then:
Listen, document and understand.
Keep building your capacity to manage conflict:
Create a respectful environment in your unit
Free and easy…
Take advantage of these three free Web Seminars offered monthly by VitalSmarts. The Crucial Conversations, Crucial Confrontations and Influencer sessions introduce us to skills for communicating when the stakes are high, opinions vary and emotions run strong.
There are several “pods” forming in units across campus to view these sessions and to discuss content. Feedback has been excellent – great value for time invested.
Register at http://www.vitalsmarts.com/ by clicking on Events Calendar/ Web Seminars.
Each Web Seminar runs from 10:00 – 11:00, but schedule an extra half hour for discussion.