Benefits & Pensions

Family on bikes outdoors smiling

The UBC Human Resources Workplace Wellbeing & Benefits team is actively involved in the creation of a safe community that encourages employee health and wellbeing. Our commitment to employee health is part of the large university goal to create an outstanding work environment as outlined in the UBC Strategic Plan, as well as the UBC Focus on People strategy to develop a sustainable, healthy workplace.

UBC offers an extensive benefits program for our employees and their eligible dependents. As a new employee, you need to sign up for your payroll, benefits and pension package.  Please ensure that you take the time to enrol for benefits.  Your letter of offer will explain the process and you can also visit our Getting Started page for more information.

Benefits

Our benefits plans are designed with the continuing health and wellbeing of our staff, faculty and their families in mind.

Check out our Benefit Details page to get all the information related to the BC Medical Services Plan (BC MSP), Extended Health, Dental, confidential counselling through the Employee and Family Assistance Program, Life Insurance, Long-term Disability Plan, Vacation and Leaves (including sick and maternity and parental leaves) including benefits coverage while travelling and Professional Development funding.

Review our Life Events page for information on programs and support that can help you navigate the transitions of your life and career, from moving to BC, getting married and welcoming a new baby to retiring or dealing with the death of a loved one.

Visit our Claims and Forms page for instructions on how to make claims and all the forms you will need to enroll for benefits, make a claim or make changes to your benefit coverage (such as adding or removing dependents).

We’re always here to help!  If you have any questions, please contact us.

Employee and Family Assistance Program

The UBC Employee & Family Assistance Program (EFAP) offers employees and their family members access to confidential counselling services to help sort through any issues they may be experiencing. UBC’s EFAP also has WorkLife Services, in person or online advice and services to help with a range of issues, including family care support, financial advice, and nutrition counseling. Visit the UBC EFAP page to learn more and to access EFAP services.

Making a Benefits Claim

To learn how to make a claim on your UBC Extended Health and Dental benefits, visit our Benefits Claims page. Sun Life, UBC’s Extended Health and Dental benefits provider,  has two ways of making a claim: on paper and online. To make an online claim submission, you will need to sign up for your account at the Sun Life Member website, contact Sun Life at 1-800-361-6212 to set up your Member Access ID.

You can also sign up for direct bank deposit for your Sun Life claims reimbursement, on the Sun Life Member website.

Medical Coverage While Travelling

If you have Extended Health coverage with UBC, you are covered for certain medical expenses while traveling outside of BC, in coordination with the BC Medical Services Plan. Before you travel, learn the details about Travel medical coverage.

Making Changes to Your Benefits

To make changes to your benefits coverage, such as to opt in/out of coverage, or to add/remove a dependent, download the forms from the Benefits site and submit them to Payroll on your campus.

UBC Vancouver Campus
Attention: Payroll, Payment and Procurement Services
5th Floor – TEF 3
6190 Agronomy Road
Vancouver, BC  V6T 1Z3
UBC Okanagan Campus
Attention: Payroll, Payment and Procurement Services
ADM 006 – 3333 University Way
Kelowna, BC V1V 1V7

Pension

Through its two pension plans – the Faculty Pension Plan (FPP) and the Staff Pension Plan (SPP) – UBC is committed to helping faculty and staff create financial security in retirement. The UBC Pension Administration Office oversees administration of these plans.  Contact the Faculty Pension Plan or Staff Pension Plan with your questions.