MOST Development Workshops

Supporting Your Career & Personal Development

The MOST Program offers professional development workshops geared to enhance and improve your effectiveness at work, as well as to support your career and personal development.

Workshops are open to to the community, with discounts available for UBC faculty and staff.


Professional development funding is available for members of some UBC employee groups.

Upcoming MOST Workshops

April 30, 2014
Effective Communication: Navigating Today’s Communication Challenges

As the need to work collectively increases, good discussion skills, effective listening and positive modeling are essential. In this insightful workshop you will learn to assess the communication needs of others and see how you can make simple adjustments in order to communicate more effectively. This workshop will help you develop methods of communicating that will build on your strengths and the strengths of others.

May 14, 2014
OptimizeD Coaching Skills (NEW!)

The OptimizeD Coaching Skills workshop is intended to develop the coaching and communication skills of employees, thus equipping them to have more fulsome, fearless and productive conversations with their direct reports, teams, colleagues and customers. At its very essence, the OptimizeD Coaching Skills workshop will bring value to those who aspire to be better leaders, managers and strategists, and who hold the work of leading and developing others close to their heart.

May 28, 2014
The Joy of Conflict: Managing the Emotional Climate (NEW!)

Unmanaged emotion is the greatest barrier to effective communication and productive conflict resolution. This interactive half-day workshop will provide you with the knowledge and skills to better understand and manage emotion – both your own and that of others.

June 4, 2014
Selection Interview: Ensuring Equity

The interview is a vital step in the hiring process, so you want it to be as effective as possible. This workshop will focus on the essential skills of behavioural interviewing so that you can more effectively get to know your candidates and find the best fit for your team. You will also review current Human Rights and Employment Equity legislation and discuss the objectives of UBC’s policy on employment equity.
*** This workshop is designed for managers and administrators who currently have responsibility for the hiring and selection of staff.

June 24, 2014
Communicating with Compassion: Words that Work

When we speak with others, are we sure they hear what we are really saying? Is it possible to move through life and change with ease and clarity?

Most of us agree that the sender of the message must take responsibility for clear communication. This gives us a choice. We can choose the words, the medium, often even the timing of our communication. This introductory session will provide participants with an opportunity to learn a language and process that helps build a quality of connection in which people can hear each other. By taking full responsibility for our communication we can relieve others of the burden of interpretation and eliminate frustration and exhaustion.

July 9, 2014
Building Positive Relationships with External & Internal Clients (NEW!)

Service Excellence requires you to use the most contemporary and professional people skills available. Your external and internal clients are more stressed and have higher expectations than ever before.

This is a highly interactive, practical, eye-opening workshop. Participants will practice and receive feedback on their client conversations, including those with challenging clients. This is a great learning opportunity for client service employees, team leaders, and managers who deal with internal or external clients, face-to-face or by phone.

Upcoming Pension Plan Workshops

June 9, 2014
Understanding your Staff Pension Plan (age 50 or older)

This workshop is designed for active or deferred members who are age 50 or older. The focus of the workshop will be on your pension benefits at retirement. If you do not have a good understanding of what your pension will be at your retirement date you should attend this workshop.

Please visit the Pension website at SPP – At A Glance prior to the seminar and have your questions ready.

June 10, 2014
Understanding your Staff Pension Plan (under age 50 session)

This workshop is designed for both potential members and current members under age 50. If you are already a member, this workshop will answer any questions you may have about your pension benefits. If you are considering becoming a member, this workshop will provide you with the information you need to make your decision.

Please visit the Pension website at SPP – At A Glance prior to the seminar and have your questions ready.

UBC Community United Way Campaign: Become a Campaign Associate

Participate in a truly unique professional development opportunity while giving back to your community as a United Way Campaign Associate previously known as Loaned Representative. Learn valuable new skills during a fun, action-packed 16-week period in the fall and help United Way raise funds to support over 500 programs and initiatives across the Lower Mainland. Being a Campaign Associate can be life-changing but what won’t change is the terms of your employment – same pay, benefits, and vacation and seniority accrual.

How to Apply

The Campaign Associate Job Posting (ID 17935) is now posted on the HR site. Please apply directory through UBC Human Resources.

For more information about this role you can:

Review a copy of the 2014 Campaign Associate Job Description.
Contact the UBC United Way Campaign Office to get more information or to connect with a past Campaign Associate
Check out the program on United Way of the Lower Mainland website.

Design Your Learning Opportunities

Since 1993, an average of 1,000 UBC employees participate annually in MOST workshops. As we continue offering effective and meaningful workshops, we welcome your questions and recommendations for improvement. Is there a MOST workshop you would like to see offered more often? Is there a topic you would like to see as a MOST workshop? Contact Winnie Kam at the MOST registration desk at 604.822.9644 or to let us know your feedback.