MOST Development Workshops


Supporting Your Career & Personal Development

The MOST Programoffers professional development workshops geared to enhance and improve your effectiveness at work, as well as to support your career and personal development.

Workshops are open to the community, with discounts available for UBC faculty and staff.


Professional development funding is available for members of some UBC employee groups.

Upcoming MOST Workshops

September 30, 2014
Appreciative Inquiry: A Way to Generate and Nurture Effective Work Environments

With Appreciative Inquiry we learn to shift our approach to change by focusing on creating what we want rather than eliminating what we don’t want. We learn to ask questions (or to inquire) in order to explore creative possibilities (appreciative). If you believe or are intrigued by the statement that “we give power to the things we pay attention to” and want to make a positive difference in the workplace, this workshop will introduce you to the key principles of Appreciative Inquiry, shift from problem solving to possibility creating, a language with which to phrase appreciative questions, and how you can apply the Appreciative Inquiry approach in your workplace.

October 3, 2014
The Joy of Conflict: Basics of Assertiveness (NEW!)

Most people find it challenging to effectively set limits and assert their needs, be it with managers, staff, co-workers or clients. This can allow assumptions to go unchecked and irritations to build until they boil over in full fledged conflict. This workshop will provide you with the basic knowledge and skills to set limits in a way that minimizes defensiveness. Specifically, you will learn to differentiate between aggressive, passive and assertive behaviour, separate the person from the problem by being objective and descriptive, and ask directly for what you need.

October 7, 2014
Getting to know (NEW!)
11:00am-12:00pm is a leading online learning company that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. A UBC wide pilot is currently underway that provides all staff and faculty with free, unlimited access to the video library of engaging, top-quality courses taught by recognized industry experts.

Join us for a free introductory session to learn how’s features and online resources can support your ongoing learning goals.

UBC employee access to is available through this link:

October 28, 2014
Email Etiquette

We all receive many e-mails that are too abrupt, too vague, too long, or just plain unprofessional. It is vital that employees today understand and observe the current standard of professional e-mail etiquette. This workshop focuses on the appropriate ways to communicate and interact using e-mail.

November 5, 2014
Writing Professional Minutes

This half-day workshop is designed for individuals who have little experience with recording and transcribing minutes during meetings on boards and working committees. It will also be of interest to individuals who are called upon to fill the role of “acting minute recorder.” Through individual practice and group work, participants will learn the skills necessary for correct action (a.k.a. executive) and discussion minutes.

November 26, 2014
Selection Interview: Ensuring Equity

The interview is a vital step in the hiring process, so you want it to be as effective as possible. This workshop will focus on the essential skills of behavioural interviewing so that you can more effectively get to know your candidates and find the best fit for your team. You will also review current Human Rights and Employment Equity legislation and discuss the objectives of UBC’s policy on employment equity.
*** This workshop is designed for managers and administrators who currently have responsibility for the hiring and selection of staff.

November 27, 2014
Career Navigation at UBC (NEW!)

Join UBC’s Career Navigation & Transition Consultant Pooja Khandelwal in an interactive one and a half hour session to explore career navigation at UBC. This session intends to increase self-reflections, begin creating a personalized career plan, and look at resources available to support and enhance your professional experience at the university.

Design Your Learning Opportunities

Since 1993, an average of 1,000 UBC employees participate annually in MOST workshops. As we continue offering effective and meaningful workshops, we welcome your questions and recommendations for improvement. Is there a MOST workshop you would like to see offered more often? Is there a topic you would like to see as a MOST workshop? Contact Winnie Kam at the MOST registration desk at 604.822.9644 or to let us know your feedback.