Information Technology

Update Your UBC Wireless Connection by May 9

Update Your UBC Wireless Connection by May 9

Important changes are coming to UBC’s wireless connection (ubcsecure, eduroam, and ubcprivate) which will impact faculty, staff, and students at both UBC Vancouver and Okanagan campuses, and hospital sites.

UBC faculty, staff and students must download and run AutoConnect on all their desktop and all mobile devices by May 9 to ensure uninterrupted WiFi access on campus.

Instructions to download AutoConnect can be found on

Android users will be able to renew after May 9 as they are unable to run concurrent network set-up.

Questions? Contact

October is Cyber Security Awareness Month

October is Cyber Security Awareness Month

October is Cyber Security Awareness Month, a joint effort by government and business leaders from across Canada, the United States, the United Kingdom, Australia, and New Zealand to put into effect better practices and safeguards to combat cybercrime. At UBC, we are acutely aware of the importance for all faculty, staff and students to take time every day to safeguard our collective privacy.

Take the Clean Desk Test!

This month, make privacy and information security a priority in your daily life. Take the Clean Desk Test to see how many privacy and information security risks you can spot. All complete entries will have a chance to win an iPad mini, or one of two $50 Best Buy gift cards. Read contest details.

Go further

If you haven’t already, take the Privacy & Information Security Fundamentals online training course. All faculty, staff, researchers, teaching assistants, and other members of the UBC community who deal with sensitive, confidential or personal information should take this training to understand the security measures needed to protect private information.

Information Security Standards now available for review

Please share this with your staff and faculty

Oliver Grüter-Andrew, Chief Information Office, has requested feedback on the drafted Information Security Standards. As part of the University’s continuing investment in improving UBC’s information security, a complete set of Information Security Standards for the university has now been drafted following a six-month consultation process. The Standards will be finalized on August 15th, after a period of community review.  Feedback on a model for an implementation roadmap is also appreciated. Information about the standards and the implementation roadmap can be found at .

Please provide Policy  feedback  by July 18th on the contents of the Standards and proposed implementation roadmap so any necessary changes can be made before these documents are published in final form on August 15th.  This information can be provided via  feedback form or by email to


Information Security: Phishing and Fradulent Emails

For HR Administrators

“Phishing” is the act of attempting to acquire information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in email communications [Source: Wikipedia].  At UBC, recent fraudulent emails have been circulating asking for CWL information. UBC IT, nor any other UBC entity, will ask for your CWL information through email.

UBC IT has a procedure in place if you, your staff or you faculty receive a suspicious email. Visit to learn how to report  a suspicious email, or to read about recent phishing attempts on UBC servers.

If you think you may have submitted your UBC CWL or login account credentials to an illegitimate site, go to myAccount ( to change your password immediately. Also please forward a copy of the email including full headers to and advise of the possible breach of your account.

Information security is everyone’s responsibility. Educate yourself about helping to keep the information safe for everyone in the UBC community, by visiting the UBC Information Security Office‘s homepage.

Security Awareness Training

Please share this with your staff and faculty

UBC IT has licensed a security awareness training program for all faculty and staff, available online with your CWL. The entire series of training videos will take approximately one hour to watch, and is divided into 21 segments that you can take in different sessions.  The course reviews privacy and security issues relating to topics such as encryption, passwords, social networking, wireless security, and telecommuting; all issues of importance to all faculty and staff at UBC.

UBC Information Technology Security Awareness Training



Cyber Security at UBC

Please share this with your faculty and staff

In today’s world, our personal and professional lives are more public than ever before. Personal Information (PI) pertaining to payroll, health, credit cards, and much more is collected, stored and accessed on a daily basis here at UBC. We all have a responsibility to protect such highly confidential data that we handle. As information security is frequently perceived to be a challenging issue, we are embarking on a campaign to raise the profile of Cyber Information Security Awareness; this will help inform you about what information security is and what your responsibilities are in protecting the information you handle at UBC.

To facilitate this, UBC Information Technology, UBC’s Office of the University Counsel, and UBC Risk Management Services have prepared information security tips and resources, in addition to holding information security-related events across campus. We encourage you to visit UBC’s Cyber Security Awareness Campaign website to learn more about how to protect your information and the information of others.

Cyber Security Awareness Campaign and Contest site:

(Note: The quiz should be back up by midday on Nov. 18 – please check back to take the quiz)

UBC is having a contest to give away a 16GB iPad mini, a 500GB Apricorn Aegis Encrypted BioDrive and other items to UBC employees who successfully complete the  Cyber Security Awareness Quiz by Nov.29. Details and rules are on the Cyber Security Awareness Campaign and Contest website.