Information Technology

Enhanced CWL at UBC

Enhanced CWL at UBC

Protecting the personal information of faculty, staff, and students is a top priority for the university. As cybersecurity tools become more sophisticated, hackers are targeting users, not computers, to discover a user’s credentials.

To keep personal information at UBC secure, faculty and staff are being asked to update their Campus-Wide Login (CWL) account to an ‘Enhanced CWL’ account. This update features an additional layer of protection with multi-factor authentication (MFA) provided by Duo Security. Multi-factor authentication is a security standard across North America, providing an effective way to prevent unauthorized access to information.

While many units on campus are already enrolled, some have not yet gone through this process. Please note that Enhanced CWL will be required for all staff and faculty at UBC by Nov. 1, 2019.

FAQs and quick start videos can be found on the Enhanced CWL page at privacymatters.ubc.ca/enhancedcwl. Individuals can enroll and begin using multi-factor authentication by visiting mfadevices.id.ubc.ca.

Back to school with IT resources

Now that school is back in session, UBC IT has a reminder that you can visit their website to see all the resources available to faculty and staff. Visit it.ubc.ca/top-services-faculty-and-staff to see their full listing.

Key IT resources

Update Your UBC Wireless Connection by May 9

Update Your UBC Wireless Connection by May 9

Important changes are coming to UBC’s wireless connection (ubcsecure, eduroam, and ubcprivate) which will impact faculty, staff, and students at both UBC Vancouver and Okanagan campuses, and hospital sites.

UBC faculty, staff and students must download and run AutoConnect on all their desktop and all mobile devices by May 9 to ensure uninterrupted WiFi access on campus.

Instructions to download AutoConnect can be found on it.ubc.ca/autoconnect.

Android users will be able to renew after May 9 as they are unable to run concurrent network set-up.

Questions? Contact www.it.ubc.ca/helpdesk.