Breeonne Baxter

Have you ever wondered why your communication efforts click with some people and not with others? Or how others perceive you when you interact with them? Whether working with other people in your department, on a team, or just having a social conversation over lunch, it is quickly evident that some relationships are more productive than others.

As the need to work collectively increases, good discussion skills, effective listening and positive modeling are essential. In this insightful workshop you will learn to assess the communication needs of others and see how you can make simple adjustments in order to communicate more effectively. It will help you develop methods of communicating that will build on your strengths and the strengths of others.

This session is designed for anyone that wants to proactively improve and fine tune their interpersonal and communication skills at work.

Learning Outcomes

• Determine the key attributes of the most effective communicators;
• Identify four distinct communication styles;
• Practice a few simple steps to improving your listening skills;
• Assess their preferred communication style and the pro¿s and con¿s;
• Quickly recognize the communication preferences of others;
• Give and receive positive and corrective feedback;
• Identify the most common communication challenges;
• Determine how to make discussions more effective; and
• State how body language can be used as an effective communication tool

Course Information

Date: July 24, 2018, 9:00 a.m. – 4:00 p.m.
Location: TEF III, Room 610
Cost: $350
Register online

You may be able to use your professional development funding towards this course. Visit the PD funding page for your employee group to learn more, or contact pd.workshops@ubc.ca with questions.