Important Information on Sun Life Claims

Please forward this important information to your faculty and staff. As of June 25, 2010, Sun Life has closed its Edmonton office – the location in which UBC employees sent their claims to be processed. All claims sent to the Edmonton office have been redirected to Sun Life’s Waterloo office. Download the latest extended health and dental care claim form with the updated Waterloo address from our online Benefits pages. Sun Life is using new technology which “lifts” data from paper claim forms so that no manual data entry is required – however, it’s still preferable (and more sustainable) to go the paperless claim route for the quickest turnaround on your claim reimbursement.