Health Care

BC Medical Services Plan (MSP)

The Medical Services Plan (MSP) is the Provincial Government’s medical insurance plan in British Columbia (BC). It pays for medically required services of physicians and surgeons, as well as dental and oral surgery when it is medically required to be performed in a hospital. By law, MSP is mandatory for all eligible residents and their dependents.

Please see the Benefits section of the UBC HR website for information on the BC Medical Services Plan (MSP) benefit.

There is a 3 month waiting period for new residents to obtain coverage under the BC MSP. It is important to arrange for temporary health insurance during this waiting period for you and your family. You are welcome to use any insurance provider you prefer. Please see here for more information on providers that offer preferred rates to UBC faculty and staff.

Extended Health & Dental Benefits

Depending on your job and the length of your appointment at UBC, you may be eligible to receive extended health and dental benefits as part of your employment benefits package. On being hired, your department will provide you with a letter of offer containing your payroll and benefits code. See the Benefits section of the UBC HR website for more information on eligibility and benefits.

Doctors, Dentists, & Health Practitioners

Find a physician for your family through the College of Physicians and Surgeons of BC.

Find a dentist in your area through the BC Dental Association.

At the Vancouver campus, you can access the UBC Dentistry Faculty Practice Clinic, a multi-specialty group dental practice, situated at 2151 Wesbrook Mall in the Nobel Biocare Oral Health Centre. They are open Monday to Friday from 8:30 am to 4:30 pm, and can be contacted at 604-822-9660 to make an appointment.

The Faculty of Medicine operates the UBC Health Clinic on the Vancouver campus. The clinic provides full-service family practice care, including obstetrics and nursing home care, for individuals and families living on the UBC campus or Lower Mainland who want holistic, personal physician care. Special expertise is available onsite from a pharmacist, pediatrician, and psychiatrist. A doctor is available 24 hours on-call for registered patients. All ages welcomed.

Hospitals in Vancouver & the Lower Mainland

Health & Wellness at UBC

UBC’s benefits provider, Sun Life, provides online Health and Wellness Companion tools that can help you understand how healthy you are and what health risks you may be facing. As well, you can get up-to-date information about medical conditions, diseases and tests and information about various prescription drugs and how they are used.

You can also create a personal health file online where you can store your health records in an encrypted database which is protected from outside intrusion. Please note that use of this service is voluntary, anonymous and confidential.

To access the members’ website as a UBC employee, you’ll need an access ID and PIN. To get a Sun Life access ID and PIN, you may register online, or call the Customer Care Centre at 1.800.661.7334. Before Sun Life provides your access ID, you will be asked a few personal questions, including:

  • UBC’s group policy contract number (25205)
  • your member ID, which is your seven-digit employee number from your paystub

Your temporary password will be mailed to you the next day.

In addition to Sun Life, the Health Promotion Programs (HPP) team is actively involved in the creation of a safe community that encourages employee health. Programs at UBC include return to work, ergonomics, and seminars that promote personal and community health. Further healthy UBC initiatives are available on the HPP website.