By Melissa Lafrance on August 3, 2016
Our spotlight this month is on the Smoking Cessation Support Services available to UBC staff, faculty, and their dependants through the Employee and Family Assistance Program (EFAP) and UBC’s Extended Health Benefits.
If yourself or a loved one are thinking about quitting smoking, now is a good time to review some expert tips and tools to help you understand why and when you smoke, intercept your smoking triggers, change how you think and behave, prevent relapse, build social support networks, deal with stress and other obstacles that may challenge your progress.
Check out the following resources to help you take steps to quit smoking.
Smoking Cessation Support Services available through UBC’s EFAP provider, Shepell
Smoking Cessation Program
- Clients are led and guided by a certified smoking cessation counsellor
- Help and support available to problem-solve difficult situations
- Sessions completed over the phone and include:
- An initial assessment
- Four counselling sessions
- One booster session
- Two aftercare sessions
- Clients provided with a handbook containing exercises to refine new skills and guidelines to incorporate them into daily routines
Stop Smoking Centre
- An interactive and personalized online program
- Designed with six major milestones to help quit smoking
- Convenient and secure and access is permitted anytime, anywhere
- Online peer support group also available and is moderated by health care professionals
To get started with Shepell’s Smoking Cessation Services, call 1-800-387-4765 or browse through their available services online.
Smoking Cessation Support Services available through UBC’s Extended Health Benefits:
UBC’s Extended Health Plan provides reimbursement for smoking cessation products requiring a prescription as well as over-the-counter products, with a prescription. If you’re enrolled in UBC’s Extended Benefits plan, you can access up to $300 per year per person for smoking cessation drugs.
The Plan also provides coverage for naturopathic services that can include anti-smoking treatments administered by a Doctor of Naturopathic Medicine (ND).
To find out more information, refer to the information outlined by selecting your UBC Employee Group. To find out specific drug coverage information, visit the Sun Life Member Website, call Sun Life at 1-800-661-7334 or 1-800-361-6212, or review the details in your Sun Life benefits booklet.
To learn more, see related resources…
By Melissa Lafrance on June 8, 2016
Guest contribution from UBC Benefits Specialist Stephanie Mah
Summer vacation is right around the corner. Before you leave, there are several things you should know about your health and wellbeing travel benefits coverage through UBC, including:
- What documentation to take with you; and
- What to do in the event of a medical emergency.
It is important to plan ahead and understand the associated risks when travelling to other parts of the world, so that you can prepare for events that may occur.
You are invited to learn more at the Understanding Your Travel Benefits Info Session
June 21, 2016 @ 12-1pm – For more info and to register, click here.
Summer is here, and you may be preparing for vacations both at home and abroad. This information session will be useful for anyone wanting to know more about travel benefits and how to be prepared in a medical emergency. Join UBC Benefits Specialist, Stephanie Mah, in this one-hour session on understanding your travel benefits and ensure that your well-earned vacation is as stress free as possible.
For Coverage while travelling outside BC or Canada: Reimbursement depends on the expense.
Physician and hospital expenses covered by the Medical Services Plan of BC:
Medically necessary expenses that are typically covered by the Medical Services Plan of BC (MSP), are covered only in the event of an emergency only, if incurred outside of BC or Canada, such as:
- out-patient and physician’s services
- services and supplies while in hospital
- a hospital room (shared)
These services are not covered in non-emergency situations.
MSP is the first payor of these expenses and they will pay up to the BC rate. If you are covered under UBC’s Extended Health plan, Sun Life will pay the difference, up to 100% and up to your overall lifetime maximum of $1-million per person.
Medical expenses covered by UBC’s Extended Health Plan:
Also covered are expenses incurred outside BC or Canada that are typically covered by UBC’s Extended Health plan with Sun Life (e.g., ambulance, prescription drugs, medical equipment and supplies, paramedical services (only covered in North America) and vision care benefits), subject to the conditions outlined in your plan. These are covered in a medical emergency as well as non-emergency situations.
Payment for these expenses will be limited to the reasonable & customary charge within BC, and in Canadian funds.
How much is covered?
- Eligible expenses are covered at 100% less the deductible, up to your overall extended health lifetime maximum. Your overall extended health lifetime maximum at any point in time is $1-million, less any amount Sun Life has reimbursed since you were enrolled in the plan.
- To determine the extended health plan balance for you and/or each of your covered dependents, contact Sun Life at 1-800-361-6212 or 1-800-661-7334.
- You are covered for a period of 365 days of absence per trip. If you are hospitalized during this period as a result of a medical emergency, in-patient services are covered for up to 90 days.
Are there exclusions/limitations under the Plan?
Yes. For more information, please visit: http://www.hr.ubc.ca/benefits/travel/exclusions/.
What documentation should you take with you?
- Sun Life Coverage Card (downloadable from the Sun Life website)
- BC Care Card/BC Services Card
- Letter from UBC Human Resources confirming medical coverage while travelling (if required for tour company)
- Medi-Passport information
- Family doctor’s contact information
What should you do in a medical emergency?
Seek medical attention as necessary and contact Europ Assistance, Sun Life’s travel benefits provider as soon as possible. Europ Assistance will set up a file for you and monitor your progress. In some instances, Europ Assistance may remit payment directly to the hospital.
- In the USA and Canada, call: 1-800-511-4610
- In Mexico, call: 001-800-368-7878
- Elsewhere, call: * 202-296-7493 (call collect if available)
- E-mail: firstname.lastname@example.org
Should I purchase additional insurance?
UBC is able to provide information about your coverage while travelling outside of BC; however, the decision to purchase additional medical or other insurance is yours to make. Prior to travel, we recommend that you visit the UBC Travel Benefits page (www.hr.ubc.ca/benefits/travel) to understand your coverage as well as the exclusions and limitations to the plan. If you are satisfied with the level of UBC coverage, you may not need to purchase additional insurance.
Want to know more?
By Colin Hearne on December 4, 2014
The holiday season can be a very busy time. – Get the most of your UBC health-boosting benefits this December with a helping hand from your extended health plan.
Some examples of extended health coverage:
- $750 combined annual maximum for massage therapy* and physiotherapy.
- $1,200 annual maximum for a psychologist* or social worker*.
All maximums indicated are per person. Practitioners must be licensed and registered with the regulatory body for their profession. *A doctor’s referral is required for these practitioners.
UBC’s Employee and Family Assistance Program: Here to Help
Sometimes during the holiday season, we can get overwhelmed. UBC Faculty and Staff (and dependents) can talk to a counselor through EFAP if you are having a difficult time this holiday season. UBC’s EFAP provider, Homewood Health, offers confidential short-term counseling on many issues. You can call Homewood Health if you need to talk with someone about:
- Relationship problems
- Parenting and caregiver concerns
- Work-related issues
- Stress and anxiety
- Alcohol and drug dependencies
- Financial advisory services
- Nutritional counseling
To access all the above services through Homewood Health’s online database and toolkit, visit www.homewoodhhealth.com. For more information on EFAP services, visit http://www.hr.ubc.ca/benefits/efap/.
Knowing where to turn
- Meet the Health, Wellbeing and Benefits Team – We are here to help faculty, staff and their dependents at UBC’s Vancouver and Okanagan campuses. We look forward to helping you with your health, wellbeing and benefit questions! Meet us by clicking here.
- If you have questions about your UBC Extended Health benefits or need help filing your claim, contact UBC Benefits here. For information about pre-authorizations, call Sun Life at 1-800-361-6212 or submit a secure message via the Sun Life Members website. Be sure to have your Access ID and password handy.
The UBC Extended Health plan is designed to help promote the continued health and well-being of UBC staff and faculty. Benefits include coverage for a wide range of services that are beyond the scope of coverage of BC’s Medical Service Plan.
You must be eligible for and enrolled in a Canadian public health plan (such as MSP) either through UBC or another benefit plan in order to be eligible to enroll in UBC’s Extended Health plan. If you are arriving to British Columbia from out-of-country, you must satisfy the British Columbia Medical Services Plan (MSP) waiting period (which consists of balance of the month you arrive in B.C. plus two full months) before you can enroll in UBC’s Extended Health plan.
Posted in Benefits Spotlight, Colin Hearne, EFAP, Information Update, Mental Health | Tagged Benefits, EFAP, Employee and Family Assistance program, extended health, health, MSP, wellbeing | Leave a response