By Melissa Lafrance on September 11, 2018
A new school year is here and as staff and faculty, we may be experiencing a host of emotions. Some days, we might feel excited and joyful; other days we might be overwhelmed. As we bid farewell to another summer and move into the fall, check out the available resources you can access to better manage stress and build resilience. In this month’s Benefits Spotlight, let’s look at the services and resources available through Workplace Wellbeing & Benefits, UBC’s Employee and Family Assistance Program (EFAP) and UBC’s Extended Health Benefits Plan that can help you manage stress and build resilience.
Mona’s Challenge: When it’s difficult to bounce forward
Mona is excited to welcome back the fall semester and the many eager students to campus, some of whom will be coming to her for support. Dedicated to her role and to enhancing the student experience, Mona knows that the coming months will be busy and sometimes stressful and overwhelming. This knowledge is causing Mona to feel anxious and wonder if she is prepared to manage her emotions and to handle students who may come to her in distress.
How HR resources can help:
There is a range of programs and resources available to help improve individual mental health and resiliency, and support UBC workplaces that want to enhance the mental health and wellbeing of its staff and faculty. Visit our Mental Health webpage for more information, including:
- Tools and resources for staff and faculty
- Upcoming workshops
- Training programs and on-demand workshops
- Mindfulness and meditation
If you are enrolled in UBC’s Extended Health Plan, you can access counselling services from a licensed psychologist, registered social worker or registered clinical counsellor and be 100% reimbursed up to a maximum of $2,500 for each person per benefit year. For more details, refer to the information applicable to your UBC Employee Group.
Marc’s Challenge: When you want to be a healthy role model for your team
Marc manages a team of employees at UBC. He understands that he plays an important role in creating a positive and healthy working environment. Marc wants to be equipped to respond and support someone in distress and also wants to lead by example by taking a proactive approach to manage his own stress levels.
How HR resources can help:
Marc might want to think about professional development opportunities in this area including Health & Wellbeing Workshops and training programs. Marc can also access free, individualized Coaching support through HR’s Coaching program and access the Orange Insert for ways to help staff and faculty in distress.
How EFAP can help Marc:
UBC’s EFAP provider, Morneau Shepell, offers a range of supports and resources for managers, including manager consultations to help equip Marc to notice when someone is struggling or to refer his staff to counselling through EFAP.
Stress Coach Connects is a free, self-directed, online program. In a quick call to EFAP, Marc could enrol to assess, understand and manage high stress through tracking tools, goal setting, resources, and support from a counsellor via online chat.
Morneau Shepell delivers support services in a number of ways, including in-person, over the phone and through the web. Choose the format that works best for you. To book services or to learn which service is right for you, call the Shepell Care Access Centre at 1-800-387-4765 or visit www.worklifehealth.com. (Note: Please enter “University of British Columbia” as your organization.)
Photo Credit: UBC Communications & Marketing
Posted in Benefits Spotlight, EFAP | Tagged assistance, Benefits, EFAP, faculty, help, manager consultation, managers, Morneau Shepell, staff, stress coach connects, stress management, Support, UBC | Leave a response
By Melissa Lafrance on July 1, 2017
We all have different kinds of relationships with varying degrees of depth and interactions. Building and maintaining mutually satisfying and well-functioning relationships takes commitment, time and ongoing effort.
Whether you need assistance with conflict resolution, improving communication or tips on being more understanding or resilient, help is available.
UBC’s EFAP provider, Shepell, offers counselling services for support with the following:
- Relationship challenges
- Stress and resiliency
- Family concerns (communication, parenting, dynamics, and more)
- Workplace communication
- Workplace conflicts
Shepell’s support services are designed to suit your learning, lifestyle and comfort level. Support is available in person or over the phone, as well as through video sessions, online exchanges with a counsellor, or self-guided sessions with text-based resources.
The following online programs are also available:
- Enhancing Your Relationships: Convenient, secure and confidential, this program helps you to work towards achieving greater overall relationship satisfaction through goal setting, action planning, exercises in problem solving, and access to a library of resources. Learn about the key principles to healthy relationships, as well as best practices for enhancing your intimate relationship. You have the option to complete the program with a partner or individually over a three-month period.
- Separation and Divorce: Find support for the emotional, parenting, legal and financial impacts of separation and divorce. With a library of resources to draw from, this program helps you to assess your situation, set goals, problem solve, and develop a plan of action.
To get started with Shepell’s relationship support services, call 1-800-387-4765 or browse their available services online.
Counselling Coverage Through UBC’s Extended Health Plan
If you are enrolled in UBC’s Extended Health plan, you can be 100% reimbursed up to a maximum of $2,500 for each person per benefit year, for counselling services from a registered psychologist, registered social worker or registered clinical counsellor. A doctor’s referral is not required.
Please refer our Extended Health Benefits website for more information, including acceptable practitioner qualifications, reasonable and customary charges for counselling services, and reimbursement levels for each health care service covered by the plan under paramedical services.
By Melissa Lafrance on October 6, 2015
As the season begins to change, our moods and behaviours can also shift. With the days getting shorter and temperatures colder, we may not be as motivated to be out and about or to maintain vibrant social circles. The following three articles by Shepell, UBC’s EFAP provider, can help support you with beneficial tools to improve or maintain your social wellbeing and support networks.
Most people know that proper nutrition, exercise, and relaxation techniques can reduce stress, but did you know that friendship is just as important? Learn some skills and strategies to improve the quality of your relationships with A friend, indeed: friendship as a source of solace and support.
If you are in a new work environment or in a new neighbourhood, or you feel the need to build your social support network, check out Building and maintaining a social support network.
Managing a social life with a busy schedule can sometimes prove to be demanding. For advice on fitting social time into your schedule, read: Maintaining friendships on a busy schedule.
Posted in Benefits Spotlight, EFAP, Information Update, Mental Health | Tagged assistance, Benefits, community, EFAP, Employee and Family Assistance program, Friendship, social support | Leave a response