What does your emotional wellbeing look like in the new year? Whether or not you have some personal objectives in mind, remember that reaching out for help is a sign of strength, not weakness. If you need support, or if you’re concerned about a colleague, friend or family member, reach out as early as possible.
Read below the stories of two employees, Daniel and Katie, who are seeking help for them and their dependents during emotional challenging situations. You may find resources that are helpful for you as well.
Daniel’s Dilemma: When family relationships are more rocky than smooth
Daniel just returned from visiting his family in his home town. Although he was happy to see his loved ones, he feels emotionally drained. Since his parents’ divorce, Daniel has had a sensitive relationship with his younger sister, filled with disagreements and confrontations. When they are together, tense moments increase Daniel’s feelings of anxiety and frustration. He really wants to address his wellbeing in the new year by dealing with the persistent issues between him and his sister in the hopes of improving their relationship.
How EFAP can provide confidential relationship support:
Through UBC’s Employee and Family Assistance Program (EFAP) provided by Morneau Shepell, Daniel can connect with a professional counsellor who specializes in relationship challenges and conflict resolution. He can receive confidential, short-term counselling for a range of issues, including communication and mental health challenges. Because EFAP services are available in a variety of formats, such as video counselling and the chat platform First Chat, Daniel can choose the support service that is most convenient for him.
Daniel can also access Morneau Shepell’s online hub for resources on improving family communication and resolving family conflicts. (Note: Please enter “University of British Columbia” as your organization.)
If the situation requires specialized care or long-term counselling, UBC’s EFAP provider will find resources to best meet Daniel’s needs. For instance, he could be referred to a registered psychologist, social worker or clinical counsellor. In addition, through UBC’s Extended Health Plan, he may be reimbursed for 100 per cent of reasonable and customary charges, up to a maximum of $2,500 per year. No doctor’s referral is required to access this service.
Katie’s Challenge: The emotional toll of caring for an ill family member
Katie’s father has been living with her for the past two years. He’s physically capable of caring for himself, but is financially dependent on Katie and her partner. Recently, he was diagnosed with diabetes and is having difficulty coming to terms with the diagnosis and the diet changes he needs to follow. Katie would like some advice for herself as a caregiver and for her father.
How EFAP can help:
EFAP is available for eligible UBC staff, faculty, retired employees, and their dependents – including spouses, children, and parents that are financially dependent on the employee. Because Katie has already enrolled her father in EFAP, they can both access Morneau Shepell’s support services.
For Katie’s father, a counsellor can help him cope with health changes. He can also receive nutrition advice and health-related consultations from naturopathic doctors, registered dietitians and nurses over the phone. As a caregiver, Katie can support her own emotional wellbeing through counselling. Confidential email or e-counselling for psychological support is available, which Katie might find useful since she enjoys writing and journaling.