Mental health is the capacity to feel, think and act in ways that enhance our ability to enjoy life and deal with the challenges we face1. Our ability to live, learn, work and support ourselves and one another at UBC and beyond depends on our mental health and resilience.
Mental health literacy is a key component to enhancing the mental health and resilience of individuals, workplaces, and communities2. Mental health literacy involves understanding when you need assistance and where to go for help as well as knowing how to support yourself and others in challenging times and also proactively. Read further to learn about the resources available to support you.
Rico’s Challenge: When you need to support your mental wellbeing – at work and at home
Rico would like to learn more about work-life integration. He is feeling overwhelmed and often finds himself worrying about work, even when at home where he’s trying to focus on caring for his family and other life demands. He is feeling anxious and worries it’s putting a strain on his personal and professional relationships.
How EFAP and Extended Health Plan coverage can help:
UBC’s Employee & Family Assistance Program provider, Morneau Shepell, offers confidential counselling and consultative services to help you and your dependents find solutions to any challenges, including anxiety, work-life integration and relationships. Their experienced professionals are available 24/7: in-person at various locations across BC, over the phone in multiple languages, via video, or through First Chat.
To book services or to learn which service is right for you, call the Shepell Care Access Centre at 1-800-387-4765 or visit www.worklifehealth.com. (Note: Please enter “University of British Columbia” as your organization.)
Through UBC’s Extended Health Plan, you can access counselling services from a licensed psychologist, registered social worker or registered clinical counsellor and be 100% reimbursed up to a maximum of $2,500 for each person enrolled per benefit year. For more details, refer to your UBC Employee Group.
How HR resources can help:
There is a range of programs and resources available to help improve individual mental health and resiliency, and support UBC workplaces that want to enhance the mental health and wellbeing of its staff and faculty. Visit our Mental Health page for more information.
Lori’s Challenge: When supporting a thriving team and workplace begins with you
Lori supervises a team of employees at UBC and tries her best to set a supportive and respectful atmosphere. Recently, she noticed that Frank has been acting differently. Typically very social, he avoids team gatherings and eats lunch alone. He seems to have lost his sense of humour and appears more tired than usual. Lori has approached him a couple of times to ask how he is doing and he replies, “busy but good”. Lori is growing increasingly concerned for Frank, but doesn’t know how to approach the topic and does not want to offend or upset him.
How HR resources can help Lori respond to and support someone in need:
To help staff and faculty in distress, Lori can use the guidelines contained in the Orange Folder. She can also contact UBC’s Advisory Services for support and access online information specifically for managers. Because Lori likes to take a proactive approach to her manager role, she can consider professional development opportunities in this area, including health and wellbeing workshops and trainings, or free and individualized coaching support.
How can EFAP assist Lori:
UBC’s EFAP provider, Morneau Shepell, offers a range of supports and resources for managers, including manager consultations to help Lori recognize the signs of someone struggling or to refer staff to EFAP counselling support. Manager consultations are designed to offer advice and resources to promote and maintain a healthy working environment while supplementing the information and guidance provided by HR Advisors and/or Associates.
Morneau Shepell delivers support services in a number of ways, including in-person, over the phone and online. Choose the format that works best for you. To book services or to learn which service is right for you, call the Shepell Care Access Centre at 1-800-387-4765 or visit www.worklifehealth.com. (Note: Please enter “University of British Columbia” as your organization.)
- Public Health Agency of Canada, 2014
- Kutcher et al., 2016, p.155; Whitley, Smith, & Vaillancourt, 2012; Whitley & Gooderham, 2016
Photo credit: UBC Communications & Marketing