UBC’s Employee and Family Assistance Program (EFAP) provides confidential counselling and work-life consultations to eligible UBC faculty, staff and their dependents. EFAP can be accessed 24 hours a day, 365 days a year, including over the holidays.
As the busy holiday season begins to ramp up with to-do lists and social commitments at work and at home, it can all feel a little overwhelming. Many challenges and complex feelings can come up, such as loneliness for people who live far away or are estranged from their families, anxiety from too many social interactions and to-do items, worry from financial stress, or frustration and anger caused by family arguments. Whatever your challenging situation or feelings about it, EFAP is here to help. Their counselling services include, but are not limited to, issues related to stress, anxiety depression, relationships, parenting, family dynamics, elder care, workplace conflicts, and substance use/addiction. Consultations are also available to help with debt and finances, career transitions and healthy food choices during the holidays.
To review their services, visit the Shepell website, UBC’s EFAP service provider. (Note: Please enter “University of British Columbia” as your organization to access the site.)
If you need immediate support, call Shepell’s Care Access Centre at 1-800-387-4765.
Prepare for Any Vacation with Shepell’s My EAP Mobile App
You can also prepare for the holidays and get vacation-ready with Shepell’s My EAP mobile device app. Download the My EAP app to gain immediate, confidential and secure access on the go.
Explore Holiday Helper Articles
Here are some holiday-themed articles for you by Shepell that can help you maintain your wellbeing during the holiday season. (Note: Please enter “University of British Columbia” as your organization to access these articles.)
- Rediscover the joy of the holidays with make it meaningful: reconnecting to the spirit of the holiday season
- Become a smart shopper and creative gift-giver with tips for savvy holiday-season spending
- Time out: making the most of the holidays
- Learn how to have a stress free holiday season
It’s important to remember that the holiday season can also bring up feelings of loneliness, sadness and pressure. It’s not uncommon to feel a range of emotions during this time of year.
- Read more about loneliness and the holiday season
- Spot the holiday “blues” and explore helpful tips
- Find out steps to maintain good relationships during the holidays
For more information, including requesting brochures, booking an EFAP orientation presentation, or sharing compliments or concerns about your counselling experience with Shepell, please contact:
Health & Wellbeing Associate
Extended Health Benefit Plan
Don’t forget to get the most of your UBC benefits by reviewing your Extended Health Benefit Plan.
The plan is designed to help promote the continued health and wellbeing of UBC staff and faculty. Benefits include coverage for a wide range of services that are beyond the scope of BC Medical Services Plan coverage.
Want to learn more?
- Learn things you should know about your travel benefits coverage before you go on vacation.
- If you have questions about your UBC Extended Health benefits, contact UBC Benefits.