BC Services Card

Effective Feb. 15, 2013, the provincial government will introduce the BC Services Card, which will be phased in over a five-year period (you have until the beginning of 2018 to get the new card). The new card replaces your BC CareCard.

This change means individuals between ages 19 and 74 will be required to obtain a BC Services Card from the ICBC Driver Licensing Office starting on Feb. 15, 2013. Once you obtain the card, you are required to renew it every five years.

It is important to note that the new BC Services Card will not impact your Medical Services Plan (MSP) enrollment, whether you are currently enrolled in the UBC Group MSP, another Group MSP or with MSP directly. The process for enrolling in the UBC Group MSP for new employees or making changes to your UBC Group MSP coverage (for example, adding dependents or cancelling coverage) does not change.

The following is a summary of information available from the BC Services Card website:

What is the BC Services Card?

The BC Services Card replaces the BC CareCard and is secure government-issued identification that eligible British Columbians can use to verify their identity and access provincially funded health services under the Medical Services Plan (MSP).

Why is the BC Services Card being introduced?

The BC Services Card is being introduced to enhance convenience, improve patient safety, reduce card misuse, and provide future in-person and online access to other government services in addition to the MSP. The BC Services Card will include your Personal Health Number (no change from your BC Care Card) and an embedded chip that does not store any personal or medical information.

What about my privacy?

Health care providers, police officers, ICBC and Service BC agents will not be able to access your health information or driving record from the BC Services Card (photo or non-photo) or the Combined BC Driver’s License and BC Services Card.

The magnetic stripe on the BC Services Card and Combined BC Driver’s License and BC Services Card contains only the information that appears on the card. The embedded chip does not contain any personal information.

Your privacy will continue to be safeguarded according to BC’s Freedom of Information and Protection of Privacy Act which authorizes and restricts how public bodies may collect, use and disclose personal information.

Is there a fee for the BC Services Card?

No.

How do I obtain the new BC Services Card?

You must be enrolled in the MSP with UBC, another group MSP or with MSP directly in order to apply for the BC Services Card. The process for obtaining the BC Services Card will differ depending on your age, whether you have temporary immigration status or are a returning resident to BC.

If you are between the ages of 19 and 74:

You are required to apply for the BC Services Card. There are two different types of BC Services Cards available to you:

  • Combined BC Driver’s License and BC Services Card
    • If you have a BC Driver’s License, you can combine your BC Services Card with your BC Driver’s License.  If you do not want a combined card, you can apply for a separate BC Services Card (see below).
    • You can obtain the combined card the next time you renew your BC Driver’s License. Since you have until the end of 2018 to get it, you can wait until your next renewal.
    • The combined card will require renewal every five years, similar to your BC Driver’s License.
    • There is no cost to obtain the combined card, other than the normal fee for renewing your BC Driver’s License.
    • If you just recently renewed your BC Driver’s License, there’s no need to worry. You can apply for your combined card at the time your BC Driver’s license is set to renew. In the interim, continue to use your BC CareCard.
    • If you prefer to apply for your BC Services Card right away, you can go in-person to an ICBC Driver Licensing Office to apply for a separate BC Services Card (see next section). The next time you renew your license, apply for a combined card.
    • You have until the beginning of 2018 to apply for your combined card.

 

  • BC Services Card (with photo)
    • If you do not have a BC Driver’s License, you can apply for the BC Services Card. If you have a BC Identification Card, you can obtain the BC Services Card the next time you renew your BC Identification Card. Since you have until the end of 2018 to get it, you can wait until your next renewal.
    • The BC Services Card will require renewal every five years, similar to your BC Identification Card.
    • There is no cost to obtain the BC Services Card, other than the normal fee for renewing your BC Identification Card.
    • If you recently renewed your BC Identification Card, there’s no need to worry. You can apply for your BC Services Card at the time your BC Identification Card is set to renew. In the interim, continue to use your BC CareCard.
    • Bring your BC CareCard and two pieces of identification with you.
    • If you prefer to apply for your BC Services Card right away, you can go in-person to an ICBC Driver Licensing Office to apply.
    • You have until the beginning of 2018 to apply for your BC Services Card.

If you are a child under age 19

You are not required to apply for a BC Services Card. Continue to use your BC CareCard until you turn age 19. When you turn age 19, you will need to apply for a BC Services Card (either combined BC Driver’s License and BC Services Card or BC Services Card with photo) and renew it every five years.

Newborn and adopted children

Once enrolled for MSP coverage, newborn children born and adopted children will automatically receive a BC Services Card (non-photo) from Health Insurance BC. This applies to cards issued prior to Feb. 15, 2013. The card is valid for a five-year period, and Health Insurance BC will automatically send the child a new card upon expiry of the old one. When the child turns age 19, they will need to apply for a BC Services Card (either combined BC Driver’s License and BC Services Card or BC Services Card with photo) and renew it every five years.

If your newborn or adopted child received the old BC CareCard, they can continue to use the BC CareCard until they turn age 19. When the child turns age 19, they will need to apply for a BC Services Card (either combined BC Driver’s License and BC Services Card or BC Services Card with photo) and renew it every five years.

If you are age 75 or older, or an individual who has received an exemption from the requirement to apply for a BC Services Card (e.g. individuals living in an extended care hospital):

You do not have to go in person to an ICBC Driver Licensing Office to apply for your BC Services Card. Health Insurance BC will automatically send you a BC Services Card (non-photo). Continue to use your BC CareCard until you receive your BC Services Card.

The BC Services Card is valid for a five-year period and Health Insurance BC will automatically send you a new card upon expiry of the old one.

If you have temporary immigration status (all ages)

Once enrolled for MSP coverage, Health Insurance BC will automatically send you a BC Services Card (non-photo) once you are enrolled for MSP coverage. This card is valid for a five-year period and Health Insurance BC will automatically send you a new card upon expiry of the old one.

If you are a new or returning BC resident

If you are between ages 19 and 74 and a new or returning BC resident, Health Insurance BC will send you instructions on how to apply for a BC Services Card (with photo) once you are enrolled for MSP coverage. The BC Services Card will require renewal every five years.

If you are under age 19 and age 75 or older and a new or returning BC resident, Health Insurance BC will automatically send you a BC Services Card (non-photo) once you are enrolled for MSP coverage. This card is valid for a five-year period and Health Insurance BC will automatically send you a new card upon expiry of the old one.

How do I enroll in the UBC MSP?

The process for enrolling in the UBC MSP group plan hasn’t changed as a result of the introduction of the BC Services Card. Simply complete the UBC Group MSP Enrollment Form and forward it to the Vancouver or Okanagan Payroll Office for processing.

Mailing Addresses for Completed UBC Benefits Forms:

Vancouver Campuses

Attention: Payroll Services
UBC Payment and Procurement Services
5th Floor – TEF 3
6190 Agronomy Road
Vancouver, BC  V6T 1Z3
Phone: 604-822-2187
Fax: 604-822-9233

Okanagan Campus

Attention: Payroll
Financial Services
ADM 006 – 3333 University Way
Kelowna, BC V1V 1V7
Phone: 250-807-8616
Fax: 250-807-9354

If you are between the ages of 19 and 74, you will need to apply for a BC Services Card if you have not already done so.

How do I add dependents to my UBC MSP?

The process for adding dependents to your UBC MSP coverage hasn’t changed as a result of the introduction of the BC Services Card. Simply complete the appropriate UBC MSP Change Form and forward it to the Vancouver or Okanagan Payroll Office for processing. See above for mailing addresses.

If your dependent is between the ages of 19 and 74, they will need to apply for a BC Services Card, if they have not done so already.

How do I make personal information changes to my UBC MSP (address, name, gender, date of birth, etc)?

The process for making changes to your UBC MSP coverage hasn’t changed as a result of the introduction of the BC Services Card. Simply complete the UBC MSP Change Form and forward it to the Vancouver or Okanagan Payroll Office for processing. See above for mailing addresses.

If the personal information change impacts an individual between the ages of 19 and 74, the individual will receive a letter directing them to go to an ICBC Driver Licensing Office to update their BC Services Card or Combined BC Driver’s License and BC Services Card.

For personal information changes impacting individuals under age 19, over age 74 or those with temporary immigration status, Health Insurance BC will automatically send an updated BC Services Card (non-photo).

Do I need to complete the UBC Group MSP enrollment form every five years?

No. You are required to apply for your BC Services Card and renew it every five years, but you are not required to re-enroll in the UBC Group MSP every five years.

What happens if I do not apply for the BC Services Card?

If you are between the ages of 19 and 74 and enrolled for MSP with UBC, another group MSP or with MSP directly you are required to apply for the BC Services Card. Individuals who fail to do so by the beginning of 2018 may have their coverage lapse.

Who do I contact if I have questions?

Visit the BC Services Card website for more information or call Service BC Contact Centre at (604) 660-2421 (Metro Vancouver), (250) 387-6121 (Greater Victoria) or 1-800-663-7867 (elsewhere in BC).

If you can’t find the answer to your question, contact Stephanie Mah at (604) 822-6823 or by email.

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