If you have questions surrounding your Retirement and Survivor Benefits, please visit the Retirement and Survivor Benefits section to learn more.
I am a new UBC employee. In which benefits am I eligible to enroll?
The employee group, the length of your appointment and the type of appointment in which you are hired determine the benefits available to you.
Please visit our Eligibility section to learn about eligibility for your employee group.
I am moving to BC from another country. In which benefits am I eligible to enroll?
You are eligible for all the benefits associated with the UBC Benefits Enrolment Code as per your offer letter. However, in order to join BC’s public health plan (MSP), you need to satisfy the plan’s three-month residency requirement and meet the definition of a resident as defined by MSP. Also be aware that you must be enrolled in a federal or provincial public health plan in order to be eligible to enroll in UBC’s extended health care coverage. You can purchase private medical insurance to cover basic medical costs while satisfying the three-month residency requirement (balance of the month in which you arrive plus 2 full months) for MSP through any private insurer who sell insurance for basic medical coverage in Canada. Note that UBC has an arrangement with David Cummings Insurance Services for private medical coverage.
I am moving to BC from another Canadian province. In which benefits am I eligible to enroll?
You are eligible for all the benefits associated with the Benefits Enrolment Code as per your offer letter. However, in order to be allowed to join BC’s public health plan (MSP), you would need to satisfy the plan’s three-month residency requirement (balance of the month in which you arrive plus 2 full months) before you would be eligible for MSP. While fulfilling the three-month residency requirements, your home province or territory will continue to provide public medical coverage to you.
I am already enrolled in my spouse’s/partner’s benefits plan. Do I need to enrol in the UBC plan too?
If your spouse/partner’s benefits plan allows for double coverage, then you can enrol your spouse/partner and your dependents in UBC’s Benefits plan. If you have questions about double coverage, please contact UBC Benefits.
What is the monthly premium cost for benefits?
Premium costs vary between employee groups, based on the cost-sharing arrangement the employee group has with UBC. Please visit our Premium Rates section to learn about the premium rates for your employee group.
How do I sign up for benefits?
Once you receive your UBC Offer Letter with your Benefits Enrolment Code, you may complete the online enrolment session for payroll, benefits and pension. Click here for more information on online enrolement, and to begin your session.
Where do I send my completed forms?
All Benefits forms, with the exception of the Fair PharmaCare Registration form, should be sent to to UBC Financial Services for processing.
If you work at the UBC Vancouver campuses, send your enrolment forms to:
Department of Financial Services – Payroll
#305 – 2075 Wesbrook Mall
If sending by Campus Mail:
Department of Financial Services – Payroll
General Services Administration Building
If you work at the UBC Okanagan campus, send your enrolment forms to:
3333 University Way
I submitted my benefits enrolment/change forms – when will I get confirmation?
You will not receive confirmation that your forms have been processed; however, at any point in time you may log in to the UBC Faculty and Staff Self-Service portal to check on the status of your benefit and pension enrolments and review your direct deposit information. You will need your Campus-Wide Login (CWL) to log in. If you do not have a CWL, contact your department administrator.
If you enroled in the Extended Health benefit plan, you will receive a Sun Life pay-direct drug card for prescription drug purchases. This card will be sent to your home address approximately three to four weeks after you submit your enrolment forms. If you have coverage for more than one dependent, you will be issued two cards in your name, as you are the primary plan member. No other identification cards will be issued.
My previous job at UBC did not have benefits. I have moved to a new job at UBC that is eligible for benefits. How do I sign up?
Please contact your Payroll representative:
UBC Vancouver: 604.827.3212 (Surnames A-G), 604-827-1738 (Surnames H-O) or 604.822.8701 (Surnames P-Z)
UBC Okanagan: 250.807.8625
What is the UBC contract number for Sun Life?
The contract number for all UBC employee groups is 25205. The contract number may also be referred to as a Group or Policy Number.
If you are enroled in the UBC Retirement and Survivor Benefits program, your Sun Life contract number is 20605.
What is my certificate number for Sun Life?
The certificate number is your 7-digit UBC employee number. You can find this information from your Administrator, or from the UBC Faculty & Staff Self Service portal.
I have not received my pay-direct drug card and need to fill a prescription. What do I do?
A pay-direct drug card is issued approximately three to four weeks from the date you submit your enrolment forms. If you have not received a pay-direct drug card, pay for the prescription at the pharmacy, and submit a paper claim to Sun Life.
I have an extended health care claim. What do I do?
With the exception of prescription drugs paid using the Sun Life Pay Direct Drug Card, extended health care claims are submitted directly to Sun Life by completing a Sun Life Financial Extended Health Care Claim form and submitting it to Sun Life along with the original receipts.
Be sure to take a copy of your completed claim form and receipts prior to sending them to Sun Life.
Claims typically take about five business days to process once they have been received by Sun Life. The status of the claim may be checked by calling Sun Life at 1-800-661-7334 or via the Sun Life member’s website if you have a Sun Life Access ID and password.
I received a Sun Life card in the mail. What is it used for?
The Sun Life Pay Direct Drug Card can be used for your prescription drug claims covered by the UBC plan, and is accepted at pharmacies across Canada.
Simply present your card to your pharmacist and you will pay only the deductible or co-insurance that applies. With Sun Life’s pay-direct program, you are also connected to a network that tracks your drug purchases. This means that your pharmacist can warn you about duplicate medications, early refills and potential drug interactions.
I am enroled in family coverage, and received two cards in my name, but none for my dependents. What do I do?
Cards are only issued under the name of the plan member. The pharmacy will ask your dependent to confirm his/her relationship to you to verify that s/he is an eligible dependent.
Will I receive a dental card?
A dental benefits card will not be issued. If your dental office submits claims on your behalf, please inform your dental office of the following:
What is my Access ID and PIN and why do I need it?
Your Access ID and PIN are used to access services on the Sun Life Plan Member Services site. The Plan Member Services page allows you to:
I have forgotten my Access ID and PIN to log onto the Sun Life Plan member website. How do I get a new Access ID/PIN?
If you have forgotten your Access ID, please contact the Sun Life Customer Care Centre at 1-800-661-7334.
If you have forgotten your password, go to the Sun Life member site website, and click on “Forgot your password?”. Enter your Access ID and you will be walked through the steps in order to reset your password.
If MSP does not cover a medical procedure, will this automatically be covered by the UBC extended health plan?
No. MSP will cover most medically necessary procedures, but it does not cover everything. Visit the MSP website for more information on procedures covered by MSP.
UBC’s extended health plan is a generous plan, but it also has limits. If MSP does not cover a medical procedure, check the Sun Life booklet for your employee group to see if the extended medical plan will cover the cost.
Will I receive another CareCard when I enroll in UBC’s group MSP plan?
Unless you change your name or lose your card, or were not already enroled in MSP, a new CareCard will not be issued when you enrol in UBC’s group MSP plan.
I lost my CareCard. How do I get another one?
Visit the MSP website for information on receiving a replacement card.
I’m new to BC, and will be purchasing private medical coverage during the waiting period for MSP coverage. Will UBC reimburse me for the cost of the premiums for the private medical coverage?
Those eligible for UBC’s employer-sponsored health and welfare benefit programs may be eligible to receive full or partial reimbursement for private medical insurance premium costs. For more information, refer to UBC’s Out-of-Country Private Medical Insurance For Faculty and Staff During the MSP Waiting Period.
What’s the difference between BC’s public health plan: Medical Services Plan (MSP) and Extended Health Care plan?
MSP is BC’s publicly funded health plan which is mandatory for all eligible BC residents. Generally, MSP provides coverage for doctor visits and the majority of hospital visits. The UBC Extended health care plan is a private health plan through UBC’s insurance carrier, Sun Life and provides reasonable and customary reimbursement for some paramedical services and medical devices and equipment not covered under a Canadian public health plan such as MSP. . You must be eligible for and enrolled in a Canadian public health plan in order to be enrolled in UBC’s Extended Health plan.
I have renewed my work permit. To whom do I submit a copy?
Staff and Faculty who are submitting a new work permit and who are also enrolled in UBC’s group MSP coverage and have a dependent spouse or common-law partner enrolled as a dependent under his/her MSP coverage must remember to also submit a copy of the work permit for themselves and their spouse or common-law partner to the Benefits Administrator in Financial Services in order to ensure that MSP coverage continue uninterrupted.
What is Fair PharmaCare and why do I need to sign up for it?
PharmaCare uses an income-indexed system to subsidize eligible prescription drugs and designated medical supplies. For more information on PharmaCare, click here.
Signing up for Fair PharmaCare ensures that your annual drug costs do not exceed the annual deductible you need to pay first before the drug costs are covered by MSP.
By registering, you ensure that Fair PharmaCare, and not your extended health coverage, pays for drug costs after your income-based deductible level has been reached.
You only need to sign up for Fair PharmaCare once. Click here to register.
How do I calculate my entitlement under the vision care benefit?
The amount you are eligible to claim under the vision care benefit is your full vision care maximum (as stated in the benefits booklet for your employee group)., less the amount of any benefit that has been paid to you during the previous 24 months (36 months for adults and 24 months for dependant children for the CUPE 116 and CUPE 2278 employee groups).
When will I be entitled to my next full vision care maximum?
You are entitled to your full vision care maximum 24 months from the date of your last vision care purchase.
For CUPE 116 and CUPE 2278 (adults) only, the time period is 36 months from the date of your last vision care purchase.
What is considered an eligible expense under the vision care benefit?
Eligible expenses include prescription frames, lenses and contact lenses.
For CUPE 116, CUPE 2950 and CUPE 2278 only, eligible expenses include those listed above, plus routine eye exams, laser eye surgery, and prescription sunglasses.
If you are unsure if a procedure or product is covered by your extended health coverage, refer to your Sun Life benefits booklet or contact a Sun Life Customer Care Representative at 1-800-661-7334.
Am I required to submit a doctor’s note for paramedical practitioners?
You must submit a doctor’s note along with your claim for massage therapy and psychological services only. A doctor’s note is required every 12 months.
I lost my pay-direct drug card. How do I get another one?
To replace your pay-direct drug card, contact Human Resources at 604.822.8988, or you can print a card from the Sun Life member website.
What is the extended health plan deductible?
Your deductible with Sun Life is the first $25 of your first claim during the benefit year.
What is a benefit year?
Sun Life’s benefit year is the same as the calendar year, Jan. 1 to Dec. 31.
How many days’ supply of prescription drugs am I covered for at a time?
You are limited to a quantity that can be reasonably used in a 34-day period, for a single purchase. However, if the prescription drug is considered a maintenance drug, you are limited to a 100-day supply.
Is it possible to purchase more than a 34-day or 100-day supply at one time if I need the drug on an ongoing basis?
Your pay-direct drug card can only be used for prescriptions up to 34 or 100 days. If you wish to purchase a larger supply, you will have to pay the entire cost of the prescription at the pharmacy, and then make an Extended Health Claim to Sun Life at the end of each 34- or 100-day period. You must submit the same receipt at the end of each period in order to be reimbursed for your 34-day or 100-day supply (be sure to make a copy of the original receipt before you send your first claim).
I know that the Extended Health plan reimburses based on the generic equivalent of a brand name drug, however I experience adverse reactions to the generic brand. Can an exception be made?
Yes, if you experience adverse reactions to the generic drug you may be reimbursed based on the brand-name drug. Your prescription should indicate “No substitutions” and your Pharmacist must enter this onto the system in order for you to be reimbursed accordingly.
The prescription drug I am taking is no longer covered by PharmaCare and is not covered by Sun Life. Is it possible to receive reimbursement?
You may be eligible to receive reimbursement if PharmaCare approves a Special Authority for the prescription drug. For more information on the Special Authority process, please click here.
If your Special Authority is approved, you are eligible to receive reimbursement for this drug under the UBC Extended Health plan, up to your PharmaCare deductible. Please contact Human Resources at (604) 822-8988 once your Special Authority has been approved so that we may make the necessary arrangements with Sun Life.
I am having problems using my pay-direct drug card to fill a prescription. What should I do?
Please have your pharmacist contact BCE Emergis (our Sun Life drug card administrator) at 1-800-668-1608. This telephone number is designated for pharmacists only and representatives are able to advise your pharmacist what the problem is. If the problem cannot be corrected at the pharmacy level, please contact Human Resources at (604) 822-8988.
IMPORTANT: If you have not provided Sun Life with confirmation of your Fair PharmaCare registration, BCE Emergis/Sun Life will decline your prescription drug claim if your prescription claims paid to date total $600 for plan members under age 65 and $100 for plan members age 65 and over.
Why do I need to enroll in Fair Pharmacare?
Sun Life has claim payment limits to ensure that Fair PharmaCare, and not the UBC Extended Health plan, pays for drug costs after your family’s income-based deductible has been reached. Otherwise, the Extended Health plan would pay disproportionately higher deductibles, which would place it under enormous cost pressures. Our goal is to use our benefits dollars as wisely as possible.
If your drug claim has been declined because of “failure to enrol in provincial plan”, you will need to advise Sun Life of your Fair PharmaCare registration number in any of the following ways:
If you’ve registered but can’t find your registration number, Sun Life will also accept your BC Care Card number (Personal Health Number) as verification.
If you have not registered for Fair PharmaCare, please call them directly at (604) 683-7151 (in Vancouver) or 1-800-663-7100 (elsewhere in BC) or click on the Fair PharmaCare link.
I was receiving 100% reimbursement for a portion of the previous year, why am I only being reimbursed at 80% for this year?
The Extended Health plan reimburses you at 80% until you have reached $1,000 in paid claims per person for a benefit year for in-province hospital, medical services and supplies and paramedical services combined. Once you have reached $1,000, the Extended Health plan will reimburse you at 100%. The $1,000 in paid claims is for a benefit year, and once a new benefit year begins, the $1,000 requirement must be satisfied again.
What information do I need to provide to my dental office in order to be reimbursed under the Dental Care plan?
You will need to provide the UBC Group Policy (Contract) Number, 25205, and your Member ID (Certificate) Number, your 7-digit UBC Employee ID. Your UBC Employee ID can be found on your pay statement or your UBC Card.
Is there a deductible for the Dental Care plan?
I am going to have extensive dental work done. How much will the plan cover and how much will I be required to pay?
Your dentist should submit a pre-determination to Sun Life prior to beginning the dental work in order to assess how much will be covered by the plan and how much is your responsibility. For further information on pre-determinations, please refer to Making Claims.
What kinds of fillings are covered by the Dental Care plan?
You are covered for silver fillings (amalgam) and white fillings (composite) on anterior and bicuspid teeth only. Should you get a white filling on teeth that are not anterior and bicuspid, you will be reimbursed based on the fee schedule in place for silver fillings.
What is the Dental Fee Guide?
The Dental Fee Guide is a guide published by the Dental Association for General Practitioners, and differs between provinces. Each province assigns a specific benefit amount for a given procedure based on a “reasonable and customary” basis or fee commonly charged for the performance of the procedure by eligible dental care practitioners within the province.
Are Specialist Fees covered by the Dental Care plan?
No. However, if a specialist performs the dental procedure, you will be reimbursed based on the Dental Association Fee Guide for General Practitioners in BC plus 10%.
Is EFAP a confidential service? Will my employer know that I am using this service?
The service is completely confidential and UBC will not be informed if you are using Human SolutionsTM’s services.
Is this service available to my dependents?
Any of your dependents – including dependent parents – listed on the EFAP enrolment form are eligible to access this service.
Why is the Income Replacement Plan/Disability Benefit Plan mandatory and why do I have to pay 100% of premiums?
Similar to government benefits plans such as EI Sickness Benefits and CPP Disability Benefits, UBC’s Income Replacement Plan and Disability benefit Plan provide another possible source of income should you be unable to work due to a long-term disability or illness. By ensuring that all eligible staff and faculty members take part in the plan, we can keep the premiums for this benefit as low as possible.
The IRP/DBP provides a percentage of your salary tax-free to replace employment earnings after a period of six months continuous disability. In order for the benefits to be considered tax-free by the Canada Revenue Agency, premiums must be paid 100% by the employee.
What is the waiting period before IRP/DBP benefits start?
The waiting period is dependent on employee group. Please visit the IRP/DBP page to learn more about the waiting period for your employee group.
When can I apply for IRP/DBP benefits?
To avoid delays in receiving benefits, applications for IRP/DBP benefits should be submitted during the third consecutive month that you are off work.
How do I apply for IRP/DBP benefits and who do I contact?
You can get claim application forms and detailed information about IRP/DBP from the IRP/DBP Claims Assistant (604-822-8696) in the Health Promotion Program. Once you have completed the forms, return them to the IRP/DBP Claims Assistant, who will forward them to Sun Life Financial.
In order to be eligible, your application for an IRP/DBP claim must be submitted to Sun Life Financial no later than six months following your qualifying period.
I am an IRP/DBP claimant – will my benefits be maintained by UBC during my disability?
Making a claim under the Income Replacement Plan doesn’t mean that your other group benefits with UBC end. MSP, Extended Health, Dental, Basic Group Life Insurance and the Employee and Family Assistance Program will be maintained.
Premiums for Optional Life Insurance, Accidental Death & Dismemberment and/or Spousal Life Insurance may be waived by UBC’s life insurance carrier, Sun Life Financial, with proof of total disability.
Please note the following regarding the Staff Pension Plan:
If you were approved for IRP/DBP benefits prior to July 1, 2009: you will continue to accrue pensionable service without being required to contribute to the Staff Pension Plan.
If you were approved for IRP/DBP benefits on or after July 1, 2009: you will no longer accrue pensionable service unless you contribute both the employer and employee portion to the Staff Pension Plan. Since this may or may not be to you advantage, contact the UBC Staff Pension Office at (604) 822-1889 to discuss your options.
Please note the following regarding the Faculty Pension Plan:
While you are in receipt of IRP benefits, the Plan will make monthly contributions to your Faculty Pension Plan equal to 15% of your gross pre-disability monthly earnings. The percentage may be adjusted if you are participating in an approved rehabilitation program or you are in receipt of partial income benefits.
How do I designate or change a beneficiary for my basic group life insurance/optional life insurance?
When you enroll, you will be asked to nominate a beneficiary on the enrolment form. To update or change your beneficiary nomination, complete a change form, and return it to Payroll Services. Click here for benefits forms.
Can I name my minor child as my beneficiary?
Minor children may be named as beneficiaries, however, while your children are legally considered minors, you must also appoint a trustee on their behalf. If you do not appoint a trustee, in the event of your death, your children may have to wait until age 19 before the life insurance funds can be released.
How do I enroll for Optional Life Insurance? Can my spouse and dependent children be covered as well?
To enroll in the Optional Life Insurance plan, complete an application form. Once your eligibility has been established, you must complete a Sun Life Statement of Health form and submit it directly to Sun Life.
Under the Optional Life Insurance plan, dependent children are automatically covered for $5,000 for every $25,000 of spousal coverage, or, if you are a single parent, $5,000 for every $25,000 of employee coverage.
How long does it take for my Optional Life insurance application to be approved?
The UBC enrolment form is reviewed as soon as it is received. For faculty, they are reviewed by the appropriate Faculty Services Representative in Financial Services, and for staff, they are reviewed by the Benefits Administrator. The Sun Life Statement of Health Form takes approximately five business days to review.
I applied for Optional Life Insurance and mailed my Statement of Health form to Sun Life. How do I follow-up on the status of my application?
If you wish to check on the status of your application, contact Sun Life Medical Underwriting directly at 1-866-882-0884 or email at email@example.com. According to Sun Life, applications should take five business days to approve. This does not include the time it would take for Sun Life’s decision to be sent to you. If your application has been rejected and you would like to have more information, contact Sun Life directly.
How do I cancel my Optional Life coverage?
You can cancel your coverage at any time. For faculty, complete the Optional Life Change Form for Faculty and for staff, complete the Optional Life Change form for Staff, located on our Forms page.
How do I claim life insurance benefits?
To claim life insurance benefits on a UBC staff or faculty member, their spouse or partner, or a dependent child,UBC Human Resources (GSAB; 350 – 2075 Wesbrook Mall; V6T 1Z1) needs to be provided in writing with the following information:
Please note that as UBC can only communicate directly with the nominated beneficiaries or trustees on file, the necessary claims forms are forwarded directly to the beneficiaries or trustees.
I have a terminal illness. Can I apply for a loan against my life insurance policy?
If you are diagnosed with a terminal illness and are expected to live less than a year, you may be eligible for a Living Benefits Loan to provide you some relief from financial hardship. The maximum available for this loan is 50% of your Basic Group Life Insurance coverage, up to $50,000. (If you are within five years of a scheduled reduction, the maximum is 50% of the lowest reduced amount of coverage.)
To initiate the claim, you must make the request in writing to UBC Human Resources. An Application For Living Benefits Loan will be sent to you to complete. Return the completed form, along with a statement from your attending physician regarding your medical condition and life expectancy, to UBC Human Resources.
The information will then be forwarded to Sun Life with a formal request from UBC Human Resources. You may be required to provide Sun Life with additional information to help Sun Life to determine your eligibility.
Once the decision is made about your eligibility for Living Benefits, Sun Life will notify UBC. If you are eligible for Living Benefits, you will be asked to sign a Living Benefit Loan Agreement, which outlines the terms of the loan, and includes the acknowledgment and consent from the beneficiaries.
What is a tuition fee waiver?
The Tuition Fee Benefit provides eligible employees with tuition assistance (depending on your employee group) for eligible undergraduate or graduate or non-credit courses and certificate programs offered by UBC Continuing Studies and UBC Okanagan Continuing Studies.
Am I eligible and how do I apply for a tuition fee waiver?
Your eligibility for the tuition fee waiver, and if you can transfer your tuition waivers to your dependants, depends on your employment group. Visit our professional development section to learn about tuition fee waivers by your employment group. Faculty members, contact your Financial Services representative.
What is the procedure in applying Faculty waiver for dependent children?
What is the procedure to have the $250 deposit for credit course registration waived?
The deposit amount is not waived. All undergrad students are required to pay this and it may be applied toward any assessed fees on your account after the tuition is processed.
Can I change my anniversary date?
No. Your Tuition Fee Benefit amount is renewed each year on the anniversary of your first course/program covered by the Tuition Fee Benefit. The Tuition Fee Benefit cannot be accumulated or carried forward from one year to the next.
In the case of non-credit courses/programs, the anniversary date assigned is the first day of the course/program. In the case of credit courses/program, this anniversary date assigned is the start of the term in which the course/program falls. Visit our professional development section to learn about tuition fee waivers by your employment group.
Can credits be accumulated?
Unused credits are forfeited.
Is it taxable?
The Tuition Fee Benefit is a non-taxable benefit to you if you are taking credit courses or work-related non-credit courses. Non-credit courses that are unrelated to work will be considered a taxable benefit and the amount of tuition will be included in Box 40 of your T4 slip at year-end.
In order for a non-credit course to be considered non-taxable, your Supervisor must authorize that the course is related to your work. The online system automatically recognizes some non-credit courses to be work-related and non-taxable; however, if there is a question as to taxability of the non-credit course, you will be prompted to enter your Supervisor’s email during the online Tuition Fee Benefit application process; your Supervisor will then receive an email from UBC Financial Services asking for his/her authorization that the non-credit course is related to your work (non-taxable). Your non-credit course will be considered taxable until your Supervisor provides authorization to UBC Financial Services.
If your non-credit course is unrelated to work, you do not need to provide your Supervisor’s email and the tuition will be considered a taxable benefit.
All credit courses are considered non-taxable, so your Supervisor does not need to provide authorization. Credit courses for your dependent, however, will be considered a taxable benefit to your dependent (see below).
If you transfer your Tuition Fee Benefit to your dependent:
Previously, if you transferred your Tuition Fee Benefit to your dependent, the amount of the tuition was considered a taxable benefit to you and included in Box 40 of your T4 slip at year-end. Starting with the 2007 tax year, any Tuition Fee Benefits transferred to your dependent will be considered a taxable benefit to your dependent (and not you) and UBC Enrolment Services will issue a T4A slip for your dependent at year-end.
What happens if I leave UBC while I am still enroled in a course for which I received a tuition fee waiver?
If you were employed by UBC on the start date of the course, you may finish the course.
Who do I contact if I have questions?
|Staff (All Campuses):||Faculty (All Campuses):|
|Surname A to L: 604.822.9290
Surname M to Z: 604.822.8979
|Faculty member: contact your Assistant Manager in Faculty Relations
Dependent child: see Staff contacts
Can I maintain my benefits while on a leave of absence?
There are different provisions about maintaining benefits while on leave, depending on your employment group and the type of leave of absence. Visit our Leaves section to learn more about the leaves available to your employee group.
What benefits am I entitled to during my maternity/parental leave?
There are different provisions about maintaining benefits while on leave, depending on your employment group and the type of leave of absence. Visit our Leaves section to learn more about maternity/parental leave for your employee group.
I am leaving UBC – what happens to my benefits?
If you’re leaving UBC for any reason – ending your employment or retiring – refer to Leaving UBC.
When will my coverage end?
The date that you leave UBC will determine when your benefits coverage will end. For more information refer to Leaving UBC.
How long do I have to submit my extended health/dental care claims?
For information on submitting claims for extended health and dental claims after you leave UBC, refer to Leaving UBC.
I’m leaving UBC. How do I convert my UBC group life insurance to an individual life insurance policy? Is there a time limit?
For information on converting your UBC group life plan after you leave UBC, refer to Leaving UBC.
Visit the Sun Life Member Website or call Sun Life at 1.800.661.7334 or 1.800.361.6212.