When it comes to your benefits programs, our team believes there are “benefits of knowing”. Life’s transitions can happen quickly and awareness of how and where to look for information will ensure you make the most of your benefits programs.
To help support your life and make sure you have the information you need, we have put in place a number of resources for you to use. Whether it is online and print resources, or a direct connection to a HR professional, we are working to make your program information easier to understand and access.
Upon your start at UBC, you will need to enrol in your associated benefits programs. Benefits plans differ slightly depending on which employee group you belong to. If you’re not sure which employee group you belong to, please click here.
You can fill out your enrolment forms electronically through the HR website – click here to fill out your forms through the online system. To help simplify the process, attached is a PDF file of a “step-by-step” guide to help navigate the process. However, if at any time you have questions about your enrolment, please call us on 604-822.8111. Enrol in Your Benefits Programs.
Eligible faculty, librarians and program directors in Continuing Studies are offered Housing Assistance.
UBC provides Travel and Relocation Assistance to faculty members and senior management staff as necessary to help them establish themselves at UBC. Learn more
Faculty, staff, and student employees can update and view their personal and payroll information in a highly secure and real-time environment using our self-service web portal, which you can access here or by clicking the navigation button to the right.
Within the portal, there are a number of features including:
The UBC Extended Health and Dental program is administered through Sun Life. Submitting claims, or managing elements of your account, can be done through the Sun Life Plan Member Website which you can access by clicking on the orange navigation button to the right.
To access your account, you will require the following information:
Group #: 25205
Member ID: Your 7-digit employee ID number (found on your pay statement)
Sometimes it’s easier to get on the phone or email your questions. To help faculty and staff, we have established a number of ways to reach our team – including offering assistance through the UBC Human Resources Service Centre where someone will answer the phone and respond to your question directly, or guide you to the correct department on campus or benefits provider. Call 604-822-8111 any time between 8:30 a.m. and 4:30 p.m. for assistance.
Of course you can always email us on email@example.com
Visit the Sun Life Member Website or call Sun Life at 1.800.661.7334 or 1.800.361.6212.