By Human Resources Communications on February 21, 2019
Did you know that UBC Vancouver and UBC Okanagan each have a psychology clinic that offers confidential services to adults in the community?
Services are provided by graduate students under the direct supervision of registered psychologists from the Department of Psychology’s faculty and the community. UBC faculty and staff can access these services and submit the cost through their Extended Health benefits for reimbursement from Sun Life.
Services & Assessment
Most of the services offered through the UBC Vancouver Psychology Clinic services are in the form of individual therapy, however, group treatment may also be offered depending on the frequency of referrals for particular topics.
Assessment and treatment services are offered every weekday between September and April. Services are offered on a limited basis from May to August.
Psychological assessments are offered for adults to clarify a diagnosis, better understand your unique situation and recommend appropriate treatment or supports.
The UBC Vancouver clinic offers psychotherapy to individuals with the aim of helping them cope more effectively, gain greater insight and achieve specific goals. Supported by the latest scientific research, the clinic offers high quality treatments that include cognitive behavioural therapy (CBT), interpersonal therapy (IPT), and short-term psychodynamic therapy.
For 2018-2019, the clinic is offering individual treatment for adults seeking help with:
- Anxiety disorders, including:
- Panic disorder (with or without agoraphobia)
- Social anxiety disorder
- Specific phobias (e.g. fear of flying, fear of dogs)
- Generalized anxiety disorder
- Depression (excluding bipolar disorder)
- Obsessive compulsive disorder
- Relationship and life transition difficulties
They also offer group therapy for adults seeking help with:
- Obsessive compulsive disorder (starts Spring 2019)
For more information
Services & Assessment
The UBC Okanagan Psychology Clinic provides affordable assessment and treatment for adults based on a sliding scale and by scheduled appointment only. At this time, the clinic provides the services outlined below.
- Cognitive and personality/emotional assessment
- Learning disability assessment to clarify diagnosis
- Neuropsychological assessment for individuals who have experienced neurological events including stroke, traumatic brain injury, dementia, etc.
- Psychoeducational assessment
Treatment services (individual or group psychotherapy for adults with various psychological problems or concerns including but not limited to):
- Anxiety disorders
- Depressive disorders
- Healthy weight management
- Substance use disorders
- Adjustment disorder
- Post-traumatic stress disorder
In addition to the regular assessment and treatment services listed above that require a scheduled appointment, the clinic offers a Walk-In Clinic that runs every Thursday from 10:00 a.m. to 3:00 p.m. Individuals are seen on a first-come, first-serve basis by a senior doctoral level student or registered psychologist. The Walk-In Clinic provides an intake assessment, brief solution-focused therapy, and as appropriate, recommendations or referrals for ongoing care.
For more information
Submitting Claims Through Extended Health
As these services are provided by graduate students under the supervision of psychologists who have either a PhD or R.Psych and are licensed and registered by the College of Psychologists of BC, they are eligible for reimbursement under your Extended Health plan.
When submitting a claim for these services, you will need to input the name and credentials of the supervising registered psychologist. Visit our Making a Claim page for more details.
Other Supports at UBC
Emergency Counselling Services
If you are experiencing an emergency or crisis that requires immediate counselling services, and you’re enrolled in the Employee and Family Assistance Program (EFAP), call Morneau Shepell at 1-800-387-4765 and select the emergency option to speak to a crisis counsellor. If you want to arrange an in-person counselling session during this call, an appointment will be guaranteed within 24 hours.
For more information about EFAP, read this article on What to Expect when Calling EFAP.
Social Work Mental Health Clinic
Located within the Interprofessional Clinic at UBC Okanagan, the Social Work Mental Health Clinic specializes in the assessment and treatment of children and youth with moderate to severe mental health concerns (e.g. anxiety, depression, bipolar, suicidal ideation and self-harming behaviours, psychosomatic difficulties). The child and youth services are offered for no fee and are not limited to a specific number of sessions. The clinic utilizes evidence-based clinical assessments and interventions. They take a collaborative, family-oriented approach and allocate multiple clinicians to work with each family for strong, team-based support.
- Weekly one-hour individual meetings with the child or youth
- Weekly one-hour meetings with at least one parent or primary caregiver to gather information about the child, to provide psychoeducation and emotional support, and to assist with case management, as needed
- Comprehensive support through ongoing collaboration with the child or youth’s school and/or any other involved professionals
- Periodic conferences with the clinical team and family to set goals and monitor change
Do you have questions? Contact the Health, Wellbeing & Benefits team at firstname.lastname@example.org.
By Human Resources Communications on February 17, 2016
This article has been updated: Please click here to the most up-to-date information.
UBC’s Extended Health plan provides coverage for psychological services and testing*. In order to help you understand the coverage, we have summarized some main points of this benefit:
Yes, a referral is required by a medical doctor. The referral is valid for a 12-month period.
Who Can Provide Psychological Services under this Plan?
In order to receive reimbursement under the plan, psychological services and testing must be performed by a psychologist or social worker meeting the qualifications below.
Note that services performed by Registered Clinical Counsellors are not covered because they are not recognized as health professionals under the BC Health Professionals Act.
Your psychologist must be a Certified or Registered Psychologist (C. Psych or R. Psych) and be an active and licensed member of the provincial regulatory body where they practice – in BC, this is the College of Psychologists of British Columbia.
Your social worker must be a Registered Social Worker (R.S.W.) or have a Master of Social Work (M.S.W.) and be an active and licensed member of the provincial regulatory body where they practice – in BC, this is the Board of Registration for Social Workers also known as British Columbia College of Social Workers.
Reimbursement is 80% of reasonable and customary charges for most employment groups (100% for staff in the BCGEU Childcare employee group). Reasonable and customary charges represent the fee that practitioners typically charge for certain services or procedures. In BC, Sun Life’s reasonable and customary charge is $190/hour.
For all employment groups, the annual limit for psychological services including testing is $1,200 per person.
How to Make a Claim
If your psychologist or social worker is registered with the Telus Health eClaims Network, they can submit claims electronically on your behalf.
If your psychologist or social worker is not registered with the Network, then pay for the service and submit your claim for reimbursement in one of three ways:
- online via the Sun Life Plan Member website (Access ID and password required)**;
- using the Sun Life mobile app; or
- using a paper claim form.
For more information on how to make claims visit: http://www.hr.ubc.ca/benefits/claims/.
* Contact Sun Life directly at 1-800-361-3612 to determine if a specific psychological test is eligible for coverage under the UBC Extended Health care plan, before you take on the service. You are responsible for the cost of any services that you agree to that are not covered by UBC’s Extended Health. Generally speaking, tests conducted to determine if a child is gifted, pre-school evaluations, career planning, court-ordered or to support claims for an illness related to a criminal act / offense are not covered.
** Your first claim for psychological services cannot be submitted online because a doctor’s note must accompany the claim. Submit the first claim by using Sun Life’s mobile app (you can submit the note with their photo submission feature) or by paper.