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Navigating Travel Benefits: Answers to Your Top 5 Questions

Navigating Travel Benefits: Answers to Your Top 5 Questions

Summer is right around the corner and if you plan to travel, it’s best to understand your travel benefits coverage prior to your trip. Visit our Travel Benefits webpage for full details, but if your bags are packed and you’re ready to go, review our top five frequently asked questions before you leave.

1. Am I covered while travelling outside BC or Canada?

Yes, and coverage depends on the expense. See the table below for a summary of coverage.

Remember, if you experience a medical emergency while travelling, it’s important to contact Allianz Global Assistance, Sun Life’s travel assistance provider, as soon as possible.

Expense Coverage Outside BC or Canada Amount Covered
Physician Services
(emergency only)
Yes 100%, up to your overall lifetime max. of $2 million per person
Hospital Services
(emergency only)
Yes 100%, up to your overall lifetime max. of $2 million per person
Ambulance Services – air or ground
(emergency only)
Yes 100%, up to your overall lifetime max. of $2 million per person
Prescription Drugs
(emergency and non-emergency)
Yes Same level of reimbursement as if the expense had been incurred in BC, up to your overall lifetime max. of $2 million per person
Other Services & Supplies – normally covered by UBC’s Extended Health Plan

(emergency and non-emergency)

Yes Same level of reimbursement as if the expense had been incurred in BC, up to your overall lifetime max. of $2 million per person

In order to have coverage, you must be enrolled in the BC Medical Services Plan (either through UBC, your spouse/partner’s employer’s plan or with Health Insurance BC directly) and the UBC Extended Health Plan while temporarily outside of BC. You are covered for 365 days from the date you leave BC or your home province.

Your dependents are also covered if they meet the definition of eligible dependent and they are enrolled in the BC Medical Services Plan (either through UBC, your spouse/partner’s employer’s plan or with Health Insurance BC directly) and listed as your dependent under your Extended Health plan.

2. Should I purchase additional travel insurance?

How you answer this question will depend on your situation. And while we can’t make this decision for you, we can provide you with information on what your insurance covers (and what it does not cover). We suggest reading our previous Benefits FYI article where we answer this very question.

3. I have a pre-existing condition. Am I covered if I need medical attention related to my condition while travelling?

Yes, if the pre-existing medical condition is stable and controlled at the time of departure from BC/Canada and if your doctor has cleared you for travel. It’s strongly recommended that you obtain a letter from your doctor clearing you for travel or ask that a note be added to your medical file.

4. I am travelling to a country that has a travel advisory warning. Am I covered if I need medical attention while in that country?

Yes, travelling to a country that has a travel advisory warning does not mean you lose your coverage. We recommend calling Allianz Global Assistance, Sun Life’s travel assistance provider, in advance of your travels to confirm whether you will be able to access their medical emergency travel assistance services in your destination area. It is your responsibility to review your benefits coverage, including exclusions and limitations, prior to travel.

If you are experiencing a medical emergency while outside BC or Canada, contact Allianz Global Assistance as soon as possible. Allianz Global Assistance will try to connect you with medical services to the best of its ability; however, services may be delayed or unavailable depending on the situation.

5. Am I covered for trip cancellation, trip delay or lost luggage?

No. However, you can purchase such an insurance policy with the airline or travel company you have purchased your flight(s) or vacation package from.

For more information:

Do You Have a Dependent Child Thinking of Attending UBC?

Do You Have a Dependent Child Thinking of Attending UBC?

When your dependent child progresses from high school to post-secondary education, it can be an exciting, overwhelming and confusing time for you and your child.

Deciding on which post-secondary institution to attend can require extensive research, review and comparison and personal reflection on values, interests and career possibilities. It is also important to understand details such as the application process for the institutions that make your list.

UBC staff and faculty who are parents of children thinking of attending UBC are invited to attend a UBC Undergraduate Admissions information session to learn more about UBC’s student application process and timelines.

This session will be led by two UBC Admission Advisors, and you will learn about UBC’s application, personal profile, document requirements and decision timelines. There will also be plenty of time to answer your questions.

Please note that graduate or professional programs (e.g. law, medicine and dentistry) will not be discussed as the focus will be on undergraduate studies.

UBC Undergraduate Admissions Information Session

  • Date:  Tuesday, December 12, 2017
  • Time:  12:30 p.m. to 1:30 p.m.
  • Location:  Irving K. Barber Learning Centre, Room 155
  • RSVP:  justin.ohearn@ubc.ca with subject line “Undergraduate Admissions Information Session”

Note: This session is open to UBC staff and faculty. Spouses of staff and faculty are not eligible to attend unless they are a UBC staff/faculty member.

Tuition Waiver Support

UBC supports the wellbeing of you and your family by providing tuition assistance for eligible courses at UBC. Depending on your employee group and appointment details, your dependent child may be eligible for the Tuition Waiver Benefit.

Photo: UBC Communications & Marketing

2017 Workplace Experiences Survey

What’s important to you as UBC faculty and staff? Tell us what you think!

We’re a Top 40 research institution where open, innovative thinking is changing the world.

This November 1 to 21, tell us about your experience being part of it.

You will be invited to share your feedback through the 2017 UBC Workplace Experiences Survey. This anonymous, confidential survey for faculty and staff includes questions about your work environment, your career and your wellbeing. Your feedback is important and can help shape priorities and initiatives at the University and within faculties/departments.

Learn more about survey at www.ubc.ca/wes.