Virtual paramedical services now covered under Extended Health Plan


On March 23, 2020 virtual paramedical services are eligible for reimbursement under the extended health plan. The coverage amount of reimbursement remains the same as though the service was received in-person.

Paramedical practitioners covered by virtual therapy include:

  • Naturopaths
  • Registered dieticians
  • Psychologists
  • Psychotherapists
  • Social workers
  • Physiotherapists
  • Occupational therapists
  • Speech therapists
  • Audiologists

Paramedical practitioners must be located in Canada and have the appropriate qualifications/credentials for Sun Life to process reimbursement for the claim.

How to Make a Virtual Claim

Submit your virtual claim through Sun Life’s mobile app.

  1. Select the location of service
    • For any virtual appointments, select “in patient’s home” as the location of service
  2. Upload a photo or screen shot of the receipt.

For More Information