You spend months dreaming about your well-earned vacation and planning what you’ll do when you get to your destination. Amid all the details you have to coordinate, don’t forget to also consider your travel insurance and what you would need in the event of a travel emergency. Taking the time to prepare will give you peace of mind when you travel.
The following checklist can help you prepare for a travel emergency. If you have any questions about your travel benefits, please register for our upcoming information session.
Before Your Trip:
- Print out your health insurance information:
- Review your emergency medical coverage, and if you have questions, email firstname.lastname@example.org
- Fill your prescriptions
- If you have a medical condition, talk to your physician. If you are pregnant, ensure you have your physician’s approval to travel.
- Determine if you need immunizations and/or are required to carry vaccination certificates
During Your Trip:
Should you require medical care, you or someone travelling with you must first call the Allianz Global Assistance 24-hour operations centre and provide the following information:
- Your name, or if your dependent requires assistance, your dependent’s name
- Your current location, including city, state and country
- Where you are calling from (e.g. hotel/residence, hospital, physician’s office)
- A phone number (e.g. at your hospital or hotel) where Allianz Global Assistance can reach you and leave a message if necessary
- Your UBC benefit plan contract number: 025205
- Your UBC benefit plan member ID number: your seven-digit UBC employee ID number
- A description of your situation and the care you require
Any invasive and investigative procedures (e.g. surgery or angiogram) must be pre-authorized by Allianz Global Assistance, except in extreme circumstances. If you don’t contact Allianz Global Assistance, your claim could be reduced or declined.
Keep any out-of-pocket records of expenses for medical services or supplies. When you return home, you can submit a claim for reimbursement. Visit the Making a Claim page for detailed instructions on how to submit a claim.
And remember: if your travel destination becomes unsafe during your visit, check the Canadian travel advisories website for advice on next steps.
Understanding Your Travel Benefits Information Session
Attend this free, upcoming information session to understand your travel benefits through UBC’s Extended Health plan. It’s a great opportunity to get answers to your questions, such as:
- Should I purchase additional travel insurance?
- What is my UBC coverage while travelling?
- What is the maximum amount I can claim?
- Am I covered by other plans?
- What if I am pregnant or have a pre-existing medical condition?
- What are the exclusions and limitations?
Vancouver Campus | Register now
Date: Dec. 11, 2019
Time: 12:00 – 1:00 p.m.
Location: Centre for Brain Health, Room 101 (lower level), 2215 Wesbrook Mall
Okanagan Campus (via video conference) | Register now
Location: Reichwald Health Sciences Centre (RHS), Room 257
For more information:
Visit the Benefits While Travelling website for more information about your travel benefits, including:
- Being Prepared Before, During and After Your Trip
- Benefits Coverage While Travelling for Leisure or Work
- Emergency Medical Coverage
- Travel-related FAQs
You can also access the following previous issues of Benefits FYI, where we answer many of your travel benefits questions:
- Navigating Travel Benefits: Answers to Your Top 5 Questions (Apr. 2018)
- Should I Purchase Additional Travel Insurance? (May 2017)
Do you have questions? Contact the Health, Wellbeing & Benefits team at email@example.com.