How to Handle a Grievance
A grievance is defined as a dispute between the employee and the employer (which may be the specific manager or the University at large) about the interpretation or application of the collective agreement. An employee may bring a grievance when they believe the collective agreement has been violated.
With any dispute, the best way to begin is to discuss the issue and try to resolve it before a grievance is formally filed. If you have a grievance, the first step is to consult your Human Resources Advisor. They have the expertise to guide you through the process and ensure that neither your department nor the University is open to liability.
Each collective agreement lays out the specific grievance procedure, complete with time deadlines. Here are the grievance articles for UBC’s staff employment groups: